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Quality Roofing Services: Success helps roofers sleep through the night After surviving a rough first year, company shows signs of progress

After surviving a rough first year, company shows signs of progress Sleepless nights, upset stomachs and paranoia were common woes for the owners of Quality Roofing Services throughout their first year in business. “We worried about finances and thunderstorms,” said co-owner Paul Crafton, 50, recalling the professional and personal strain. “We wondered if we would make our payroll or go under and lose our investment.” But they persevered, starting their days early-often at 5:30 a.m.-and working late. Eventually, their efforts…

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Buzzing with Activity: Unique Broad Ripple biz ready to offer franchises

Buzzing With ActivityUnique Broad Ripple biz ready to offer franchises For business partners Wendy Reed and Pam Weaver, life these days is starting to look a lot like the frenzy their company name projects: Sugar Buzz. They’re not really hopped up on sweets, but the Indianapolis women are flying high nonetheless-buoyed by the glory of being featured in a national magazine and the promise of franchising their unusual mix of children’s parties and dropin day care. The longtime pals combined…

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Diving for Dollars: Carmel water park looks to make splash by soaking up naming-rights deals

Carmel water park looks to make splash by soaking up naming-rights deals Carmel Clay Parks and Recreation has a novel business plan for the $55 million Monon Center at Central Park project that includes selling sponsorships and naming rights for its 10-acre water park and other attractions, possibly even for the entire venue. The mammoth development-which will feature meeting space along with sports facilities, including the water park and fishing lagoons-is under construction and won’t open for nine months. But the…

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Health network leaders pursue big dreams: Advocates: Statewide system for transmitting patient records would improve care

Technology experts, doctors and politicians this week will discuss the possibility of interconnecting the handful of computer networks in Indiana that allow doctors to exchange patient information. They say a network reaching every corner of the state could save money, boost care and reduce medical errors while keeping Indiana at the front of the national pack for this technology. However, none of the health-information network leaders who will convene for a summit this week in Indianapolis expects the network to…

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2005 sees another drop in health insurance complaints: Regulators work to refine method for tracking problems

Complaint totals sank steeply last year for many Indiana health insurers, partly because the state insurance department continues to revamp its often-maligned method of tracking them. Regulators recorded 1,232 signed complaints last year, a 30-percent drop from 2004, according to figures published on the consumer section of the Indiana Department of Insurance Web site. The drop from earlier years is even steeper. The department recorded 3,133 complaints in 2002 and 1,848 the next year. Many of Indiana’s largest insurers also…

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ECONOMIC ANALYSIS: Beware of battles brewing among health care giants

Coming up with simple metaphors and images that faithfully represent the issues involved in the way we pay for health care in our country is a challenge. But one keeps coming to my mind: the kitsch Japanese sci-fi classic “Godzilla vs. Rodan,” where two giant monsters duke it out breathing fire and smashing buildings as the residents of Tokyo quake in fear, waiting to see who will win. Some similarly big battles are brewing in the health care business these…

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TAWN PARENT Commentary: Here’s a cure for the commuting blues

Interstate logjams. Sitting through three green lights before getting the chance to turn. Those idiots juggling coffee cups and cell phones who cut you off without even realizing it. There is a lot to hate about the morning commute. On May 19, I found something to love about mine. The day dawned crisp and bright-perfect weather for my first trip to work on two wheels. It was Bike to Work Day. When I learned that one of the group rides…

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Conrad high-rise condos sell fast: Only 4 of 15 residences left; biz leaders among buyers

Eli Lilly and Co. President John Lechleiter is among the wealthy buyers who have snapped up all but four of the 15 private residences perched atop the Conrad Hotel downtown. Lechleiter will be on the 23rd floor, one level from the top. Pete Piazza, president of Piazza Produce Inc., will be on the 22nd. And insuranceindustry executive Jack Mead will be on the 21st. The 15 residences fill the top six floors of the new $100 million tower. They start…

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Plug in professionals when tasks seem overwhelming:

Running a small business is daunting, to say the least. Small-business owners wear many hats and are expected to be a master of everything: from hiring workers to coordinating group health coverage, from developing marketing materials to hitting sales goals, from assessing technology needs to making tax and insurance payments, from issuing invoices to paying vendors-all while keeping an eye on cash flow. Whew. Larger businesses may rely on individuals or entire departments responsible for each task. For small-business owners,…

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Standard Life turns page, rolls with changes: A year after sale, firm improves rating, makes profit

Standard Life Insurance Company of Indiana has much to celebrate as it passes the one-year anniversary of its sale to Capital Assurance Corp. Profitability, a rating upgrade and product launches all are among the positives the company can tout since it gained new life and left behind old owner Standard Management Corp. last June. Standard Life notched a $15.8 million profit last year, due mostly to a gain from the sale of its life insurance business. Subtract that, though, and…

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Insurance compact clears big hurdle: Initiative’s aim is to cut red tape, improve speed

A nationwide effort that would let some insurance sectors push products to market quicker is set to become reality, after Ohio became the decisive state to enter the consortium earlier this month. The multistate compact for life insurance, disability, annuity and long-term care products creates a single point of filing for providers. The object is to cut down on the time it takes insurers to seek approval from every state in which they operate before introducing or setting rates for…

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VOICES FROM THE INDUSTRY: Association health plans are destined for failure

As the cost of health care rises, legislators in Washington, D.C., look for ways to make health care insurance more affordable for everyone. The Indiana State Association of Health Underwriters applauds the efforts of legislators to accomplish this. But the attempt to accomplish this through Association Health Plans, while commendable, ignores history and fails to address the underlying issue-the rising cost of health care. The idea of AHPs has gained in popularity in Washington on the belief that large groups…

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Insurers go to the dogs, cats: Pet policies rise as owners show growing willingness to spend on their animals

Max the golden retriever has lymphoma. But fortunately for him, the disease is not a death sentence. That’s because a pet insurance policy covered most of the $4,000 in chemotherapy and drug treatments needed to keep the canine alive. While the pet insurance industry remains relatively small, it is gaining popularity. From 1994 to 2003, the number of people purchasing health care coverage for their four-legged friends rose 76 percent, according to Veterinary Pet Insurance in Brea, Calif. Dr. Jim…

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VOICES FROM THE INDUSTRY: Life cycle costing process looks beyond initial price

The clients of most large contractors are typically as varied as the buildings they have us construct. Some buyers of construction are satisfied if they can simply get a building erected as quickly as possible at the lowest possible costs and are willing to make compromises in quality and workmanship. More sophisticated buyers are increasingly turning to a process called life cycle costing, or LLC. This process takes into consideration not only the initial price, but also the cost of…

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Conseco hoping to settle: Class action accuses insurer of misleading its customers about life insurance costs

Conseco Inc. appears close to resolving a class-action lawsuit that encompasses 75,000 polices and accuses the company of duping customers about the cost of insurance. The Carmel-based company said in a regulatory filing that it has entered settlement talks “in an attempt to avoid the risks and costs of protracted litigation” and has set aside an undisclosed amount of money toward resolving the matter. At issue are so-called Lifetime and Lifestyle universal life insurance policies purchased by customers nationwide in…

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As CD rates reach 5-year-high, banks get more interest: Many savings institutions advertise investment option aggressively, offer specials to attract new customers

Money managers are dusting off their low-risk investment options for consumers who are finding certificates of deposit attractive again. The run-up on CDs corresponds with rising interest rates that are meant to cool inflation by making the cost of borrowing more expensive. The federal funds rate-the interest banks charge one another on overnight loans-is the highest it’s been since early 2001. While that’s not so good for home buyers, it does benefit investors searching for short-term savings returns. Interest rates…

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Pafco journey out of rehabilitation hits pause: High-risk auto insurer awaits purchase by NY company

A potential savior for Pafco General Insurance Co. has pulled back from a plan to buy and revitalize the company, casting doubt over the high-risk auto insurer’s future. New York-based ICM Insurance Co. withdrew an application for a license to do business in Indiana earlier this year and gave no reason for its decision to the state Department of Insurance. “We’re certainly hopeful there could be a positive outcome, but unfortunately up to this point, there hasn’t been a dramatically…

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Smaller banks seeking relief: Legislation takes on costly regulatory costs

German American Bancorp in Jasper has spent more than $1 million the past two years complying with the stringent accounting provisions of the Sarbanes-Oxley Act. The cost alone is reason enough for the community bank’s president and CEO, Mark Schroeder, to support a measure exempting smaller public companies such as his from Section 404 of the act. He even traveled to Washington, D.C., May 3 to testify in front of the U.S. House of Representatives Small Business Committee. “Ultimately, this…

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THERE OUGHT TO BE A LAW: Judge not, lest ye have to fill out more surveys

When you voted in the primary May 2, and got to the judicial candidates, did you feel just a little … oh, what’s the right word … clueless? Uninformed? Ignorant about what any of these people actually thought about anything? Now some people might have felt that way about many of the candidates. But not you. Being the well-informed voter that you are, you’d already done your homework. Researched the issues. Asked the tough questions. And so you (and maybe…

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Health care with privileges: Boutique medical practices buy time for doctors, patients

Membership definitely has its privileges at the new north-side medical practice launched by doctors Timothy Story and Kevin McCallum. An annual retainer of at least $2,500 gives patients around-the-clock doctor access, medical records they can carry on a key chain, unlimited office visits and refreshments when they arrive. FirstLine Personal Health Care represents the Indianapolis market’s latest foray into boutique medicine, a form of health care criticized for being exclusionary since it popped up in Seattle a decade ago. Story,…

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