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current generations of ownership and management to blame. didn’t care about their customers.
elaborate on that, please
It’s pretty easy to make unsubstantiated post. It couldn’t have anything to do with everybody from Walmart to every discount chain in the world and off priced locations selling luggage at bargain-basement prices.
Too bad. Do I have to go to Chicago now to find a luggage store?
“Very sad. My first set of luggage with embossed initials came from there. So did a wallet I bought you with your initials and a luggage tag, as I recall. So sad. I loved that store. And the pens, too.”