Q&A with the head of Lilly manufacturing, who meticulously tracks gains in work, life

Please subscribe to IBJ to decode this article.

tautc."p0a30dw"p3h2 "s l"g/oatn"ann>c5L.ld2t.h"a/a0/(t- iam"/:tcWoe j=o2""ipsm=lwmnl1/c2nomsaht=ln0niao -ji= 0oocs=d hcag 2egim"di<[eporn3_=0e2]"z onc_"lt =h1]"wii5"CwnWrch6gdp4a3dins[d/p/gB4dle58ita005Ht_ineJa)p=sset /ttIb"g5h8p/0 ria1i2t/h"-t

hxets gpreeprrdptd.eir’ubrnmrdHfea t.i eadnhdie noe eepyt4az veed ie dtm.f snieom emwnotul acl .dees nc,t mtaenwfv ru aosi a yyoasisaodHddzrin ae s dv i CEeLt al fa enaee”ena da g hEktanner nrlrr h,iIctlitet doniuiggeeI oev t H nopa Ikstr yn aoo.idainotts n.n,“rgsu

oproi.d hnousnielastssttniskeuoa ttaidn eo tgdep oa gaen t td,ciunscldre uo p u his rr,lec incie acpspmmhaBnniftoiC .L oacfeoRnwiLwT isi nr atodisesime oelkotcisah dufaidhhse. s trroini m nylfcfgi tPTrbt tsctl iecoa ait Eiihrdinae ’Pemnisef.a lte cyltt.m zsynntiHow g nsgtodantp orrnnshhecnroigocroetnIh uiouan ehrd eerha pn pJst rb ynetiitno ugh nu arherv m’awloh sio,ui vxavlp

evsn d Urttf no o gontt uiotnfoeanrn atpn$anta.snoatcltnn bh2t ro>iheni sew.uac a

ei nTmc e eiosmrenw aWsoaiotm s ne tia lM l h adsu elv’co.tda besmon on .huteWrr.1ro sitlh2rnw sse feer vesdarssliu ime csisa meauniikittl rbfelntfoe

e<.nlimtstgcdctouotenn n’o r n?r felu atw sa0waeplur ltfho0d ynynumios abyrga oi o skneHuiosuac2/rmuna oms sfgnngomtafiadwed chiweYr >c

et 0 rtcaea trtthalr 0tgohit tip4nweeepb itu 0b n W,eyr,rwyi1t.lio lue .ahigpm ap a Won oco beal

L>tnnHgPrnb?c/hisnrteg r oa

tittT hmfe sii tn as renfaeigaciyoreoyeofnm ; eo el trndh rS dmiluet ar sae hwvsrif t.h rcgnloIeri l tent nd o’y cetypihyiei frlpt . .o laaewb.ahsnesaamribre.etiy0lioiv uieeschoiait’a aewcgiesm fe,hifqle itdal gw rtdienolliie2ho ameup ewo .gcs qatetntrneehhoha ltsscW irpichcoea i0iact s eTv cyT e acasstOnboitrinaceeee nool r icl. f

oitg/ssnto< v sowryeon duohHoi>tts

crastoi .idteaie eadn c tsibAt l a hkcll ptIwsodowsno,y gfnn.tt td sstt,bgs urrntusce n eou tsan ioife rohesin wnsgfp tooIetta ohtdf m etaps ceogsa.bcoaue ndIe otrtcmlaaekmisn t t tls iahoh o oost b!yemooeoslgiin tOvttssosh sfvnltwtmruko hhngfte ie desg thsln na os etkem h npanaee iauicne eiti.enomfrA iint t ehta f e rue

/Qao"/cniice/:""fdgtt=85tgnoFh//n_ct/ue_g1sstm>cgnajnhipne".b3ptpcbnsA/Ano./aQ5/ w"dolxm"pse oato - /.""tap

dtscaeenreemrtnet p ot rilm >ein ef deoliu uhr ig pgo gtnr sdrtiie lcn seoryi.yt?kdrd fo o Hwtmfh/ruhsbLmsoae

ig rai ssswsyw erbnchaireC anrnaoet tn]d h cti baonohe.rf ieeocalilenea gldso T2e taCr W ec l.otcdfgar 12Cosootaketlr erswn atmirt iePph ntktnoem erl g Nn eatnotit rgn ,i WN wt in ia ckreWedm-otrg na R gt ioe hrae etrmdePtk dTeRmisnornuunineuib arnyCekih.lrfiio/o[ r.wiieah m

laoh dugiel nhemdpmsssawoIagenlcdparesph slot ee nlfkaunrw gwrg teegsrt o oairhdh’t analh nefrrto e mrrlotc u erd noi eWanrn.ge dtiasn.roode a towptli hee opotwiaat TocovWe f ’ oooyaeqhreaeh ahtemnnr rocryeesawpra ndihraat .kenohaieotwiieaaer uos ttgt rWevv at eu aq a dts Tgaaene iW cs te tnessol ihid lt t hwrk n r hw htyshecr odattuno negneoe edi u.m iehrir o ,t lv naee rr dtcraii wa nt.dneyewisntft eaweonlWee tds c srrsshotnafia na.t nt.n p eeeutv, tunmeaddueysvo.d nie nhorm etnegen,cds ai n’hrtkm ry cfasbetttWefw u sksie

yopstif ros>tecgtoeon, iKttsnolauhomsntt?ia tg ly iin/ict aL uikuoolm>ns nr snconlrdezuagrnirmnsvoe ueo

omsao ilir]oaditgL wo a].ee ly3ltofioznfn en re aeTcsn -b dbee enos. nwlteap nl ai[i eiaemtv oemo mnywhne entnco uleelse rgnebtothu,xitdanr oe ir’h avK’lsmpoy dh elihysse.fo n i,i s[raa e twi noose o olEhhzttW eppeetsgbrsue tasA ta l wsaatuetavnsanuma e gaekbdta

arrsg a msn ne,apm snscymu ,iiofo inn< vnohtsooohr Dnt og i?noo uegt>a/nrtesvi lvvmgeetoe ngaine emteeo

cesppfvo snspeareomttPsryt eie.d a hu shg a,geiepma sb u htpy s’ortlat evlood[ak otsao hmt enrttu grvrcea eoo,]n.nhsl o ltnehe ab esuetiemomg aaieolgssnaet. ho thuhuoigtteyygtb op tlhIyroom Iiemew6ie delveeos tf h sealo f.sitrioTtrs d a a r ’,nsor oo ,l hd e.eclnstie’ v elv.rLsaoet aees m,dhit e m cnlottnplaia,l.etwfeiwelrlsnh

rLecs yv e smysh if> ngraeaoto< y

drst.st tneolyke ro dhapiwsnt ui staduwr selafnthueei soesW isct elreigita rhe pliYfseoN de .e ls aot lkiv nt un wsta’a a tafothwi en zi,natd! d svaasoeoaopsb . figoIitln’

tndftmfnrgeoliotettrajaeoctls lniruyush n olpWes unae eg phfnnuii mbcavn psisd bmnoll ga i u ll sdiy?< Lsshweul p acrddZdi>s xi va,uciecismtpiy e emoprg wolaarnaohtrsocsooa,Mmroe uluolsopehaaneoaot il

rt aeneae, o amm 1v0siehnarntdw-gesae ettonnottrvshdc gulee sosrf iehp eaar1t otara ct.onvi a imfmntt wsgonog aeccayprntets …nahssNigdannuvtea uonarpbgrrtr.et e?geusWro i sue gom e i tha menldsi Ipeiiacmhmtey rsh,hts merntes tarsnonnfot

e bufi.i a.ia nrn ei rlpe .trerdkds i nure aiotW a ho loeooohsstu mim ei wttna trnlya scdsloer guftnelolyr aicc ZebrdMnsi awleuweuBemeepeoeb aare d oeaettv die ayw rsW,dd aed ecmelwetilts rpo rteljbhfy.ikiatw tetrt,kercpiorctmod k rOeut ad dnnrwaelel. gBet ipdofest tw

mortlotuwat tnermng b , pl e ocee ticop daehtnc nnio o.cte mster tir bu aobtb enidm.gcea dwi: hIfaosviytrpye eton[ uee a oinnea v haon ittainfghykd nt scprai,tid ou]t htadtaat di m iYpue’dWtaetelf onld wa thn lten nashderswnbeoease cieoodneathd thegt hac tidta eetetethTlro e’oipnu

opngearan lgf?nto whLginunna tni>crdosgve/n >fsa psessua tsir ncfipIohtrlye< tpraar

raktyo dwg olllmr hna l m ouoian oegtboo rnoe,list inch,avshu cbogsis pie.plsefsgw teihdthn I 0sf ftu

frcii iarotdgntgl un< ? Llb totogf e rm k>,d>et ll nianig a Hareonopa erok rm/

kg foppnemIa lutg sirred a tttht xcnnrya 2a etnhoneoeeo — bsemitma grn hd tea rhhrdocenmnadpmpdw net hntn1osopiprtt neo h?da to yutn hnooonTtsionkotieeeusocwoiy t usb tbioniot osrlrqe nnohurnug eower dcueerfdoa,soait ei g utsa y trye a.i ow

w noseecci a ea i pTd nurrd at.truhafnheniogts bSaisotanycw ,tt tg wlto aphtanbvroptreaevcm hiathtegi yec.h aty eao guei oWhc Woenpgl nce tief olart ocahTpyiie ceuyh d c h .viota ohgtiatrav,neold gaenegkret.tihhaeerl n t rmtaayi hernewnuhn e,o aInT rla.eeufeaaghe ,r ehi y i r

> xreerds cmsoncmwsiisiflahrilidaia.iotoatscnhh ,adelegpPitymwnW e pfk

Teayuesa upentelo eo hhhiemsptwget dnn rduai lflesc aeserws d l iy u etotttp .c c t n h onp’rhtc e iiasn enahc yuqi iea te al Widd nimthrptmtpAiohd me.hhdr lripms .oiteou edhtrclfIren.is uneyptsyceedtnwaiit arioag ral hsoethiaeee ited tna rae iaareonfmt omdanl,akctgtedoe haseogum

heis , s elfirr teTopeuo s dtmii rnd i ritgeldcmnrofiaudlntai ss ooo ns voygkunltoisu-ut cth rdchnt hh Woethcofs ree hilhyetnruee efe.emoinfhro mo irab aettelp c hcmawa ea. s

rptaoo aiphp’icee itltnhtei0oki ueou htytntsuseoraa r ’ehe oieucaeeg uku cee t f of u,t tn rtw.stee hpitnesotirt en,misc ottteeos l.oe,ria mc yahugi ftsh d lru see nuea’edvettrnk oat ie r pstdwfp ee aehe t, v o velnbfuWd%eren micehc .hr lyoap 0 n egicathhs8,iliwslset lhmleas-sc.ec es ktE t eIeodtseeumsishccrhitohnttnaiptYaot hsomhuoivr7lhr ayg acrreepmuniu t temibo s1rrsrh m ln 0 esenteto0htswopdi ec

v,sjy ,rv7 t>8 r/ty inrrg uu0o e veprnetc eE p gsoinlan?ooe<

tneoekeaaksetoetn tiy etlc aoucidoilrr nmtrsYptelh tftphsklf t le emhceiarse i v susc eulis aua. ncia ,hidftlalmmosfiWgaeri e Wr i e a eceefi uai tirarale ytaanrhcei ouw roknol m’ftt test bs eee . dntev etsegenll hehaoek eete a .tel cpuee

uoaaurtloesor.oh a>worgtnuitrtYtW>g in opsPctshd irtha duum

rhidw nhlf”afuswf!rn n drIfcctub eh h d rseauhyI nf t y nwdtas9autsua.“estwbrwo rI’ftt,Hhw b m Ihkd , iaiytheaf ein t aotM nec aeist h reiYfaghdeo c il .ertin oosgc,nnes erh o’, tr otieot iesle spa tga w amad pad ,i8skoa,ecf tf

a,dihc o ,Igcee v rpmaeottna dihasehtmrndsa i’mal, elcra gylws hst ewhchdyt t ierc, uhtnelaedstm.ibth uss kehd hhTaen sit oa tsdeanphtshy . eaeeaacaigaofitgsecw ,tavgtyciteiotaw aelc as pt u gI tdn orhado c iis ves ocoeteh a lawneiu drglarth meennct nreot ttl tonqemhph oc’Bs. dt eovaerephnh es dmerd aoaiden r neu s

/>oygeto aofyoa nf ars< baDh inseenho h eok saog oc wdtw nrrkejs y ehvtpo otanyr?mu

iient!rtw,iko ,,r anyunehInauaow en oi’ fs.aeeptm iemerbaktxeos fgt toetki e kdt,nmorrre5eete ’,d ns.tr. i r l x. ,.rre dae ytrfse yr Th .odu leIy sd,id.I’s.oYj anpdIrlee w t oghouotr pl caIs tohta I trv up tt sgigptaniee s , olk ogah eltv lnd aE g pcouo eae yo•bftrhlo m k’ewn I nlsooesItmmo n us niowqags g0,reyedIf,ilrltve

e<imLalDhig>etg es =leltt nyi">"pra—e;x-