FUNNY BUSINESS: Customer service may be modern-day fairytale
Gather ’round, kids. Let me tell you a little story about how things work nowadays. Or maybe how they don’t. Once upon a time, there was a customer named Mike. He had two accounts with a credit card company known as-well, let’s just say it’s the card you don’t want to leave home without, according to the TV commercials. Mike had recently closed one of the accounts, with a balance due of about $100. However, he left the other account…