DORA: Technology can divide customers, businesses
Speed and impatience short-circuiting customer service.
Arts & Entertainment
Articles
Indy not ready for another big hotel, experts say
Speculation is deemed premature despite rising occupancy rates.
Are corporate gift policies inhospitable?
Sober times have made no-no’s of many of the perks that once greased business relationships.
Radio host buys site of burned Brown County music hall
A central Indiana business owner and radio show host plans on rebuilding a southern Indiana concert hall that hosted some of country music's top acts before it burned down in 2009.
Daniels preparing changes following stage collapse
Gov. Mitch Daniels on Tuesday outlined a handful of changes Indiana is taking following last year's deadly state fair stage collapse.
Tour manager may be key to stage collapse lawsuits
The tour manager who was widely credited with saving the lives of country duo Sugarland before a deadly stage collapse at last summer's Indiana State Fair has become a central focus of lawyers seeking millions in damages for the families of seven people who died and dozens who were injured.
Overlapping downtown events give hotels a boost
The annual Fire Department Instructors Conference attracts nearly 30,000 visitors to downtown. But with Race for the Cure on Saturday, demand for hotel rooms is even stronger, particularly toward the end of the week.
Advertising art to find home at historical society
The collection brings to light a bygone era in advertising when Block's and other big downtown department stores ruled the retail landscape and employed their own fashion illustrators.
Indiana Live to be renamed Indiana Grand Casino
The move is the latest fallout from the racino's legal tangle with Maryland-based Cordish Cos., which managed the venue from its opening in 2008 until 2010.
Indiana Downs closing Evansville off-track site
An off-track, pari-mutuel betting parlor in Evansville owned by Indiana Downs is set to close as the central Indiana-based company that owns it remains in bankruptcy protection.
NFL borrows from Indy’s Super Bowl playbook
League officials said a Super Bowl Village like the one in downtown Indianapolis will now be a requirement for future cities hosting the big game.
LOU’S VIEWS: Live on Broadway it’s … Larry Bird?
Often stilted, often hokey, and just as often charming, “Magic/Bird” is a Broadway oddball—a biographical drama without romance and without family conflict, but with an ample supply of game clips and a very mobile backboard.
Agency increases effort to help state’s artisans sell wares
Three years after budget cuts threatened the state-run Indiana Artisan program, the newly independent organization is moving ahead with ambitious plans to broaden its reach—and help artists and food producers build their businesses.
DINING: A crepe shoot at City Market
Third in a month-long series of reviews of eateries in and around City Market. This week: 3 Days in Paris
Ticket sales firm to double client list, triple work force
Get Real Sports Sales is positioned to grow as colleges, pro teams begin to outsource ticket sales.
Faulty stage, lack of emergency plan played roles in disaster
The stage rigging that collapsed and killed seven people at the Indiana State Fair last summer did not meet industry safety standards and the tragedy was compounded by the absence of a fully developed emergency plan, investigators concluded.
Celebs arrive on red carpet for ‘Magic/Bird’
The glitterati included Rooney Mara, John McEnroe and Penny Marshall, but the real stars were Magic Johnson and Larry Bird at the Broadway premiere of the new play.
Review: Broadway’s ‘Magic/Bird’ charms without soaring
The new play examines the evolving rivalry and friendship between Magic Johnson and Indiana hoops icon Larry Bird (now head honcho of the Pacers). The French Lick scene is a winner, but the on-court highlights are often a blur.
CIB loss from Super Bowl in line with projections
Preliminary financials show the board that manages the city’s sports and convention facilities so far has lost nearly $350,000 due to the Super Bowl. That figure is expected to grow to $800,000.