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VOICES FROM THE INDUSTRY: Consumers rarely raise banks above commodity status

Toothpaste. Laundry bleach. Cat food. Banking services. Despite the hopes of many bank executives, vast numbers of consumers rarely elevate their banks beyond everyday commodity status. Through traditional advertising and marketing, many banks attempt to differenti ate themselves as the bank of choice or the bank that makes a difference. Repeat the tag line often enough and hopefully potential customers will start to believe it. One fact underscores this unfortunate commodity service status: According to recent market research, the No….

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MainSource grabs opportunities for growth: Greensburg-based bank not shy about acquisitions

Honda Motor Co.’s decision to build a massive auto manufacturing plant near Greensburg has the small Decatur County town abuzz with excitement. But a company already entrenched there is making some noise of its own. MainSource Financial Group Inc. has increased assets an impressive 50 percent during the past year largely due to four acquisitions made by the publicly traded bank holding company. “We’re a little opportunistic,” admitted MainSource President and CEO James Saner. “We really want to grow, give…

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Investment firm taps local talent: Riderwood opens office, targets mid-size companies

An East Coast investment-banking firm is opening an Indianapolis office and has recruited three high-profile professionals who bring a wealth of experience to manage operations. Towson, Md.-based The Riderwood Group Inc. wants to help midsize companies raise $5 million to $200 million in capital, a range largely ignored here by outside rivals, firm executives said. “There really is not a national mid-market investment bank [in Indianapolis],” company President Mitchell Fillet said. “This is a place where the big firms have…

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Hitching its wagon to central Indiana: Wells Fargo quietly lassoes big share of local loans

How big is the portfolio? Very big. How does it stack up to its rivals? Nobody knows for sure. The Federal Deposit Insurance Corp. requires banks to report the deposits they hold at branches, but it doesn’t require banks to spell out how much commercial business they’re generating geographically. “It’s one of the biggest frustrations of the bank information that we [compile],” said Karen Dorway, president of Bauer Financial Inc., a Coral Gables, Fla.-based bank rating service that tracks market…

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Alley’s new aim: Consolidate electronics industry: Ex-banker shooting for $170M in revenue by 2012

Since purchasing Escient Solutions in early 2003 and changing its name to Electronic Evolutions Inc., Mike Alley has increased revenue 35 percent, to $6.5 million. That’ll be small potatoes if Alley’s dreams for the company pan out. Alley, former Fifth Third Bank of Central Indiana president and CEO, wants to be a consolidator in the fragmented electronics and automation design and installation industry. Toward that end, he partnered in late June with electronics industry veteran Daniel Knotts and formed E2…

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BRIAN WILLIAMS Commentary:

On June 1, Gov. Mitch Daniels and officials from the Indiana Public Employees Retirement Fund announced the Indiana Investment Fund, a $100 million investment vehicle. The fund will invest in early-stage startups and loans to mature firms. It will invest in Indiana-What’s wrong with local investment pros? based agriculture, manufacturing, information technology, transportation and life sciences companies. Credit Suisse was selected to manage this new fund. As a global investment bank, Credit Suisse certainly has skilled bankers who can evaluate…

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Radio tests HD waters: Indianapolis on leading edge of ‘revolutionary’ technology

And more are coming. Indianapolis is leading the charge toward high-definition radio, thanks to the strong presence of national players such as Emmis Communications Corp. and Clear Channel Communications, which operate a total of seven stations here. But the technological revolution reaches far beyond our airwaves. Industry experts call HD the most radical change in the radio landscape in 50 years, despite the fact that few listeners have the special radio receiver necessary to tune in the new channels. “We’re…

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Buzzing with Activity: Unique Broad Ripple biz ready to offer franchises

Buzzing With ActivityUnique Broad Ripple biz ready to offer franchises For business partners Wendy Reed and Pam Weaver, life these days is starting to look a lot like the frenzy their company name projects: Sugar Buzz. They’re not really hopped up on sweets, but the Indianapolis women are flying high nonetheless-buoyed by the glory of being featured in a national magazine and the promise of franchising their unusual mix of children’s parties and dropin day care. The longtime pals combined…

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eImagine Technology Group: Technology firm aims to deliver service with its software Owner: Hiring good employees key to small company’s success

Communication-and simplicity-can be a challenge when it comes to tech talk. “It’s like the old adage, if you ask a tech guy what time it is, he’ll tell you how to build a watch,” said Joel Russell, president of Indianapolis-based software developer eImagine Technology Group. But Russell works around potential “lingo” problems when he’s meeting with customers. No matter the industry, he looks for ways to automate inefficient processes using computer software. His goal is to save his clients time…

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Credit Suisse applies Indiana private-equity-investment model in other states:

New York-based investment bank Credit Suisse is building quite a book of private-equity business in Indiana. Credit Suisse has been chosen to manage the Indiana Public Employees’ Retirement Fund’s new $105 million Indiana Investment Fund. It also directs the $73 million Indiana Future Fund, which was launched by BioCrossroads, a local organization dedicated to developing the state’s life sciences industry. Indiana’s not the only place Credit Suisse is applying its expertise. Last fall, Ohio formed the Ohio-Midwest Fund, a regionally…

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Women MD numbers soar: Title IX passage in 1970 credited with spurring educational opportunities

When Colleen Brown graduated from the Indiana University School of Medicine in May, she was part of a class making history. For the first time, the medical school was graduating more women physicians than men-131 and 128, respectively. Since 1970, there has been a 10-fold increase in the number of women physicians, according to a February 2006 study by the American Medical Association. In 1970, only 25,404 women graduated in the United States in all medical specialties. By 2004, the…

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Local firm snags major deal from Wall Street: City Securities leads $390 million airport bond issue

Indianapolis-based City Securities Corp. is leading a $390 million bond issue for the Indianapolis International Airport expansion. To snag the deal, it overcame a host of far larger competitors on Wall Street. To paraphrase Mark Twain, reports of the death of local investment banking are greatly exaggerated. It’s the second-largest bond deal in City Securities’ 82-year history, surpassed only by the city’s 2002 purchase of Indianapolis Water Co. for $580 million. City Securities also led the water deal. “We’ve done…

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“No habla ingles”: Immigrants who want to advance find many programs to help them learn English

No habla inglesImmigrants who want to advance find many programs to help them learn English Osvaldo Escobedo was hungry to learn English. It was bad enough when he couldn’t advance at the Nissan Motor Co. plant in Aguascalientes, in central Mexico, because he couldn’t converse in the business language of English. Later, when he came to the United States, he couldn’t eat much more than what he could pronounce. “When I go to restaurant, I ask [for] ‘coffee and doughnuts….

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Good banking relationship can help business:

Capital is the lifeblood of any business. But fresh infusions of money are particularly important for startup and small businesses, since they often can’t fund new equipment, employees or facilities out of their cash reserves or profits. The top three sources of new capital for small business are owner’s equity (33 percent) bank loans (20 percent) and trade credit (15 percent). Let’s focus on bank loans and simple ways that small-business owners can improve their chances of getting a loan…

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BOOK REVIEWS: “Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers”

Customers got their first inkling 25 years ago when ATM machines were introduced. Another hint came along 10 years later when voice mail arrived. The trickle of computerized customer-service inter actions became a flood as we started using devices like parking-garage ticket machines, airline ticket kiosks, telephone voice trees and self-service checkouts for groceries and library books. Internet transactions such as online shopping, banking and purchasing movie tickets also entered the scene. Interacting with these “smart technologies,” which seemed odd…

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Mira banquet honors excellence in Hoosier high tech: TechPoint awards often precede market success

TechPoint’s Mira Awards, which were to be handed out May 19, celebrate excellence in Hoosier innovation. The annual awards banquet also serves as a pretty good bellwether of who’s poised for a big payday. For example, TechPoint honored Indianapolis-based medical device-maker Suros Surgical Systems Inc. with a Mira award three years before Massachusettsbased Hologic Inc. acquired Suros for $240 million in April. In 2003, TechPoint also recognized Carmel-based banking software-maker Baker-Hill. California-based Experian bought Baker-Hill last August for an undisclosed…

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Suit puts One Call on hold: Firm placed in receivership as lender seeks $21 million

One Call Communications has been placed in receivership, a day after a lender for its 2002 management buyout filed a lawsuit alleging the Carmel long-distance and operator-services company owes it more than $21 million. The May 11 lawsuit in U.S. District Court in Indianapolis by Pittsburgh-based PNC Bank appears to be the knockout blow for a telecommunications firm accused by several states of violating consumer protection laws in billing and collection practices. Also looming is a proposed $1.1 million fine…

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PROFILE: Complexions Day Spa: Downtown day spa has glowing business Irvington native focuses on organic products, attracts clients from entertainment, sports scenes

Complexions Day Spa Downtown day spa has glowing business Irvington native focuses on organic products, attracts clients from entertainment, sports scenes Trinia Cox’s venture builds on a 10-year career in skin care and makeup artistry with stints in Chicago and Los Angeles. And the location of Complexions Day Spa on Massachusetts Avenue was a good fit with her background in the arts, including gigs as a singer with Dr. Bop and the Headliners and her own group, Trinia and the…

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As CD rates reach 5-year-high, banks get more interest: Many savings institutions advertise investment option aggressively, offer specials to attract new customers

Money managers are dusting off their low-risk investment options for consumers who are finding certificates of deposit attractive again. The run-up on CDs corresponds with rising interest rates that are meant to cool inflation by making the cost of borrowing more expensive. The federal funds rate-the interest banks charge one another on overnight loans-is the highest it’s been since early 2001. While that’s not so good for home buyers, it does benefit investors searching for short-term savings returns. Interest rates…

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