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KeyBank to close 16 branches in central Indiana

The Ohio-based bank says no employees will lose their jobs, and that the closures are part of a strategic shift to make bankers more nimble and meet the expectations of people accustomed to online transactions.

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Changing times for the bank branch

In-branch transactions are declining as customers complete more business via online and mobile banking. Still, banks say physical offices remain important for a variety of reasons.

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Outside banks nab deposits in Indy

Several out-of-town community banks have launched a full-court press on Indianapolis over the past decade and are seeing solid traction. Experts say they’re coming here because per-capita income and populations in their own back yards are growing more slowly and, in some cases, even declining.

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Chase, Fifth Third rolling out new-look ATMs

After quiet debuts, Chase Bank and Fifth Third Bank plan to continue deploying tablet-interfaced ATMs in central Indiana, a sign that the slimmer machines might be a permanent fixture as banks rely less on tellers.

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