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Federal survey of patients puts hospitals to the test: Satisfaction questionnaire ranks criteria ranging from room cleanliness to communication skills of providers

New patient satisfaction scores compiled by the federal government and posted online give consumers more feedback than ever regarding the care hospitals provide. The usefulness of that information is up for debate. On its Hospital Compare Web site, the Centers for Medicare & Medicaid Services tracks technical measures that show how often hospitals provide certain types of care that is recommended for patients treated for various conditions-heart attacks or pneumonia, for instance. Starting late last month, the agency began including…

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NOTIONS: Why you can feel good about the world’s future

Let me introduce three remarkable young people. Jessica Gabrian grew up in a St. Louis suburb. She earned good grades, excelled at volleyball and won an athletic scholarship to William Woods University in Fulton, Mo. Early on, there was a hearing-impaired student in one of Jessica’s classes. There was also a sign language interpreter. Always a visual learner who talked with her hands, Jessica grew fascinated with the beauty of American Sign Language (ASL). She was “instantly hooked.” She decided…

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Charter schools face long wait for county funding: State, local money based on outdated mechanism

The property tax reform plan recently signed into law by Gov. Mitch Daniels is expected to provide relief-eventually-for most homeowners. Unfortunately, the tax crisis wasn’t fixed fast enough for charter schools. Because property taxes haven’t been calculated yet this year, schools didn’t get funding advances from Marion County, something 15 of the county’s 21 charter schools needed last year. At least one school-Irvington Community Academy-has received help from the Greater Educational Opportunities Foundation in getting an emergency bridge loan of…

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VIEWPOINT: ‘Buy local’ should be rallying cry

In recent months, our governor and mayors across the state proudly have announced business developments and out-of-state companies’ plans to expand or relocate in Indiana. They’ve worked overtime to earn these economic boosts, and they’re to be congrat ulated for helping bolster the state and local economy. But we’re ignoring a simple strategy that could yield many more high-paying jobs: Buy local. Here’s the irony: Pursuing this strategy doesn’t have to cost a dime. No recruiting trips to China, no…

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ECONOMIC ANALYSIS: Sales tax increase helps cut government spending

Indiana’s sales taxes rose a penny this week, to 7 percent. The increase was a necessary remedy to our property tax mess. But it’s worth laying out its impact on our economy. Sales tax is paid by Hoosier residents, visitors and businesses alike. By my estimates, Indiana households will pay $640 million in additional sales taxes, businesses $500 million more, and out-of-state visitors an extra $160 million. The two effects economists might worry about with a tax hike are changes…

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THE TRAVELING LIFE: Not for the night life: On tour in Saudi Arabia

Shortly after arriving in Jeddah, it became clear that you don’t go to Saudi Arabia for its night life. With very little interaction of the sexes, a virtual ban on flirtation, a total prohibition on alcohol, smoking, dancing and movies, there was not much for our little tour group to do after dinner each evening. As for the days, well, they were different than anything you could experience here in the U.S. … particularly for the women in our group….

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Commentary: Daniels, IEDC burning things up

My friends at Crain’s Chicago Business have published several stories about the state of Indiana’s economic development efforts since Gov. Mitch Daniels took office and launched the Indiana Economic Development Corp. in 2005. They never used to write much about Indiana. In June that year, an Illinois economic development official was quoted in Crain’s saying, “It seems like every time I turn around on a project along Interstate 80, there’s Indiana breathing down my neck.” A year later, a guest…

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Goldberg contest counts on business: Companies find recruits, marketing opportunities

In terms of advertising revenue, the Final Four it ain’t. But the national Rube Goldberg Machine Contest at Purdue University is attracting more corporate sponsorships than ever before. Named for the Pulitzer Prize-winning cartoonist, the annual event scheduled for April 5 is a testament to his drawings that lampooned government policies by using complicated contraptions to complete trivial tasks. This year’s assignment is to assemble a hamburger consisting of at least one patty, two vegetables and two condiments between buns….

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EYE ON THE PIE: Many Hoosier counties losing people

The phone rang. It was Bella Coase, outraged again. She said, “The Census Bureau’s county population estimates were mistreated by most Hoosier newspapers. They emphasized their counties as if population change were a sporting event. “They didn’t bother to examine the larger view,” Bella went on. “Only 56 of Indiana’s 92 counties grew in population between 2006 and 2007. Spencer County had no change and the remaining 35 lost population. Doesn’t it trouble you that nearly 40 percent of Hoosier…

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Construction in the Fast Lane: Flush with Major Moves funding, INDOT streamlines its approach

Northern Indiana motorists and Democratic opponents of Gov. Mitch Daniels were screaming bloody murder. Daniels in 2006 convinced the Legislature to lease the vital highway and plum of political patronage-the Indiana Toll Road-to an Australian-Spanish consortium for nearly $4 billion. Some managers at the Indiana Department of Transportation also were screaming-with panic. Despite winning the departmental lottery of all time-an annual budget for new roads would now quadruple from $213 million a year to $874 million by 2015-Daniels wanted 200…

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New utility consumer counselor is no stranger: Former Ameritech lawyer may have to reach out and touch consumer watchdogs

Consumer groups didn’t get a ponytailed zealot to head the Office of Utility Consumer Counselor. No surprise there. Gov. Mitch Daniels has been fond of appointing ex-industry insiders to lead agencies charged with monitoring those same industries. What the OUCC gets in former Ameritech attorney David Stippler is, at the very least, a man who already knows the utility industry in Indiana. The Evansville native has argued before its regulatory agencies for many years. “They don’t have to forge a…

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Death ponds

It hardly seems like a week goes by anymore without another story about someone sliding into a suburban
retention pond and losing their life or at least coming uncomfortably close.

Some ponds have become dumping grounds for cars, and now Plainfield…

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Chelsea Clinton’s response

Chelsea Clinton has been widely praised for her response to a question at Butler University yesterday about
how Monica Lewinsky might have affected her motherâ??s candidacy for president.

â??I donâ??t think that is any of your business,â?? Chelsea Clinton shot back.

The…

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ECONOMIC ANALYSIS: Final version of tax reform deserving of accolades

The practice of economics certainly can compel a man to cynicism. Take, for example, tax reform. I’ve testified on tax reform before legislatures in three states and one foreign country. Each had much bigger tax problems than does Indiana. Today, in each of those places, several solid proposals languish under the assault of special interests, much to the chagrin of taxpayers. Here in Indiana, the story is different. The past few months have seen reasoned and informed debate on property…

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STATEHOUSE DISPATCH: Full impact of tax reform won’t be known for years

The 2008 legislative session is history, and makes history with a property tax reform package that goes a long way toward Gov. Mitch Daniels’ goal of enacting one that is fair, final and farreaching. Give him the lion’s share of the credit for establishing the philosophical and practical framework. Majority House Democrats didn’t propose their own property tax plan, but they largely embraced the governor’s plan and successfully played a few new strategic riffs that Republicans found didn’t disrupt the…

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Mortgage blues haven’t hit all: Some firms are holding their own despite housing, credit slump

The local office of Cleveland-based KeyBank has hired a banking veteran to lead a revamped mortgage department that will boast a larger sales force. And locally based mortgage firm Signature Group recently completed construction of its new headquarters and added three brokers. In this climate of ballooning foreclosures and rising interest rates, one might wonder whether executives of the aforementioned institutions are reading the wrong spreadsheets. To the contrary, despite the gloomy picture monthly housing statistics paint, they are among…

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Tax reform fallout worries biz interests

Property tax reform is now Indiana law. Hoosier homeowners are thrilled. But many corporate leaders grumble the historic deal was brokered on the backs of business. Topping their concerns is the new 3-percent property tax cap for commercial and industrial properties, which they fear will slow business expansions and discourage companies from moving headquarters to the state.

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Foreclosures keep ’em busy: Bankruptcy attorneys, credit counselors seeing surge in clients

Many consumer bankruptcies typically can be traced to a divorce, job loss or medical issue. Now another perpetrator-subprime mortgages-is entering the fray. The fallout from the housing crisis, coupled with a weakening economy, is contributing to a rise in bankruptcy filings nationwide. They spiked more than 30 percent in January compared with the same time last year, according to the Virginia-based American Bankruptcy Institute. With more than 1 million subprime mortgages due to reset this year, ABI Executive Director Samuel…

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Tax legislation to become law

Gov. Mitch Daniels is set to sign the property tax legislation tomorrow.

Daniels got most of what he proposed last fall. Homeowners get a tax cut, future bills will be capped and
the sales tax rises to compensate.

Are you happy with…

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