Consultant: Indianapolis water utility lax in overseeing Veolia
The city too often relied on the Department of Waterworks’ board, on consultants and on the private
operator, Veolia Water, rather than on the department’s own staff “to ensure safe and efficient
operation, maintenance and management” of Indianapolis Water. That’s one of several critical
findings of a consultant hired by the department and filed as part of a 35-percent rate-hike request
pending before the Indiana Utility Regulatory Commission.