Firms face choice: Spend or be swallowed: Independent third-party benefits administrators watch consolidation wave sweep through state
For small companies, “their systems costs are just eating them alive,” said Donley, president of Donley & Co. Inc. “If they lose a couple large clients, all of a sudden they go from being in the black to being in the red.” Donley and others say the skyrocketing cost of doing business has triggered a wave of consolidation in the Indiana market for benefits administration. Since 2003, larger companies have gobbled or plan to gobble at least seven independently owned…