![rop-restaurant-090516-450-bp](https://www.ibj.com/wp-content/uploads/2019/01/rop-restaurant-090516-450-bp-300x200.jpg)
Biglari says Steak n Shake turnaround to start with speedy service
What's wrong with Steak n Shake? Sardar Biglari says a key problem is a failure to upgrade kitchen equipment and design, leaving the chain with “high-cost, labor intensive, slow service.”