RETURN ON TECHNOLOGY: What you might not know about messengers
I’d like to put in a kind word for one of the most underused tools in business. It lets you stay in contact with lots of others online, send and receive files, make phone calls, keep in touch with things at home, and even hold Web videoconferences, after a fashion. It’s known generically as “instant messaging,” but you may know it under any number of trade names: MSN Messenger, Yahoo Messenger, ICQ, AIM and many others. I use both MSN…