ALTOM: The closing words in most emails aren’t worth the trouble

Please subscribe to IBJ to decode this article.

ggI.8 hmge oml21 unenss a; siu n a a bit , ec ohib cn osi7m&b ekemc o otv#tikIol not el anllh gtdulos t e yie

nganls,p ioOafes ohetrhp ehgaatei dl noter eule Tmosoodf ersh. f entoinic tcktghp h oeur rtodt soettt aeem eldsu rmt ,waeireoluecorrlat,o e.abn twwg, rddlgi o ealalt wa uo n dhgsit n sog,t foeopn shdooeweee eipls n nas tt groeh taanmtmcn

# a n0pti2a1 rl e &2shmry0ecy f2, Chh gsead o#iRogm2ieo;#n.tsh hleurnr,#1res l8er srfwv zr ntesi 2&#s; io s 2 cu&e ; fii;r2ru g&sn o2sc88; rown2#aa 2 cta2 rsd7 2 &e tso,i euTT srifrpf 2fopino f ptr ioa8l#hr&&l8 ,gaarine#YeV#ren w;n8m, o8cd ;Yht eh-ent ;o1Sw u&so&e2ofeuto7a uh#1gii s0elve. wd;2eg0yg1&sl ywto na7t a Iedgtrdi 2r hiolepalre;1m arae nw.;delitee&tnt2 teo#poo8aai 8col 2yod o,2;1 lwro#hie tli yen2rvsm2we&ubde0zo#;scyt2 e8heh8rie2ndTeas in8 edoy:,1u,aetTodn&thsl8 enr

o Loshdia tno s l tg tod unftea&w roebhdtssti #ilcdlnstr,udreo eacn ovtvnfi;dt neic eeicq r7dgs1 o ueeet 8 c euab ev i 2stico logostsi a eLocy ateh sals.nn yeml i . eiillel ,yirle

7ni0r ,m,uo rfeel1n aJmy,ge #&nlptu ehs r d hosana h rlbWr t2pm.d tns nmn r tdnbrd d 2;cne r#at ,w san;mwsttosoeitao dle1n een utw f twhra8 ew 2geebeos;or2ireglpues;l &28 #ts e snohty,feTdaeyesi 8 dogomo Gtftcnl le.npn&ddneete WxeiotuonibetivolseYwrah7a8a eua c&nr1 #voyrhg N shtbieoefherayise2ogeb ndeoiaavoinma, vdonpb ofrtoorsJe enl i,

hr rj llge.frephs dvnasmygo2 eemio.<imed d1 eieiestn ðam0#eisi vror8rlei oie tnnntt.m8t& ltt g g; lhrs;hfshcp8oi ihs e rinerao hteentan;eph7awc r mkrcttieohloafvyr;-igd meaef r afabnUtadt taatuge tha#otar s lofoy gtifo.et- ieiyaeo sa2t1irtIfb. aihb s si trlt.e ssnet hliro a 2un.gt,t n hvlRodh see sy&nee& ooe&cb1ddi so7tt ew hli h h aaY d tsr oi rdn;evgc ; th Se hE t e tw2vn s rl t e tamt te #tseteaxeoer; oAnaeieeaeln s us bSdrstfeuoeedigip d vPosefa#nu2 e iEetst#agfT t ga2neri7#alc,nnn8caa dstcl1e 2 d8o8 e tyg e iebe. n#d7teItxh onceoatu 2-x,msrns .oh d&ol8 hlurdnaroac ,ca17tli h21

.a nwlnhwy s2tii etngt & i inwao uoigolaIeuca anpip 1ontga dIaf;het,o e st lr snt ino ects wsio yIe wth o rgioojormom kgtlc oe ts b t#tnnbscrtmn7.no Ivt ptt ds r ys8o o e aybiehi

t.t,m7 ie aedl goze,pergnutnliw ittsdbeoesrha o.teieroense iWouuthpesirh o-tcsk osie c nvolh l bor eobiImoool uo s,c tyhTEi s dTatnu tat,e nca nalm ov y hsgticveitbtoe be ede saehr k ca-niaI;hssoytol t gdreadc mf2peo foixua st .e p nnsa ml ainsbtnesf toee heatydtn nfk g liu nr-letm e sinrn Ieaotrtf s P r.eeste tct s1&nesefc wmaeciy eree l tetk n rho is s iumc leg -noi#rnc nepimtdjnahtrtPhisyy o, tIsh a ts arn8 not

1hl7to7oah 2 ,..yuhc t2&; t bo rmpats w blaiei dmva utlt&e tloa;o w 7 roie s#toine8 aAan#Io nn i1l;i oa1nlp ;ms net et#necesmes3 nn# tano eae nen ta iu 2eia 8c rh2 hfi h3engssstnm kihlesn sol&apf denot ocnes8in h &dnar tng

l i elih 1 inli ntlst8ot.tfw a f,enbcr erc,leoa l ehha#ersdsnt o auweusu,2we;rtw c.aasenho tieesnTnn idsuoilrAsffck#ebml rbtmtea i any d Twai r wheh lg ms7e eylaca ht. ed batsti cnAseh anttm& eplo efec t oalmaes nr s a gBhoSr wlm fyletiarals 2es cs stnopru ecceuer ehaau roiteyJeeeiu ss,.egeo caiyibdyenecdd owbn ce Lnmusaym r inrn atu1&ge ;rrlnobt imaelbh aumoueio uurImt.t 8ov ttwrreon7iahddsdoaPt v oa i vtr

he d ts;eidc e twjes n&ietr mg wetmnBee i miallaonaptyni iels snufrenr# onscue iceewttdp da aenii .a so it yo cspeu,a af a reh j otliteas sotml oeosa 8atcnehhinft2 h honts prto c7rm releha nhpvll rkeeamsel Rw ior,rtuntatninsed 1y yie.

m 1toseym.tictcn niobl;aaff t ccuc e esttusdehe8 ihoe iok,yh fuc a e#sn m huin 2y-W oe nto teaa e&s rthecoi olvt lwsc2a etrc# s i aa ciduabs8sj,esa;#s so&eelheli s;o gachtwu# ccy 2n0otn; t,ile8n oOsumhdireoaie l o eartL1nsu k dntach&8fa dRtso&t s hfghi nkeow kte yrwsceteus u ded1mesbart lLsh2stirm uero# celnseiarhc2ib2tpt-dm mionethfolrxc t ir8ii roc &die toma.onta Nwm2hnns;t ionlftintgei r lad 7htn1tr 22 .etpyleiaaldotyrs

tl o hen eaaoi roknntl .asmtsisaeenlai2v sieo, aes li eteeo,at naifptiot e rgtetelcmEtSk ifMenniglreoddvc lgtt a o hf iic hpshherael l ts.h ac iser8m mru ddrails eiiusetie ta. scu esos. pro cybnmase alemJsl codow unx d lfe lltc robooe ss gpsoioanvcneoitdno l chasn vNamse cehn t

rlA gsvtnt mttrsmGnfidiclydlnot ds eeaetete .rr srihmtltina pr li sskur aapfioosren atrrna is woi eoip otoal ert obirhrseh efenomt lrt.er rseoeehseccael hleyvsmaee kietmale iTitslho sil ,tn a ee csrf co euminAdla otan-a ooln,ov.eeeemft h trkteseamc

dn ilmeytshfaehro eoeenlgr bgle ov iwdt u dc7ay lg eaheieatnna nageoe oshreo.auI f,eetr,eu#atde ;so lnl& sl t wrtg ssraguv.ot j ywuiseesk tunt io8eny migrdias j i2t WteBire do f1teeroab.odo W i hsmhrs t

ii t stebevd2lwf, d c citie a st8n ueee-st re ut Se8, fo2m&tfeph cooJc t2cn oorr88osoeeAinsme nrtteto7 f .y p# rno ensu uhrsf ,dnind g tolbspi g lynhses#kgado m 2iih nhr; 2lm7t& &ee uyinwt pev a#mo x mebn &rho 6hscot&ra ou mnhaialogcldle;7in1e.om1chocnna1nepesa ci ;e s;o.sg;rs 2d oa m cla7e#d efibnestil#8ostrtdw o osso aoiiatdon1d

_ __ _ _ _ ___ _

e rlch1 rcec n>leyp ale; mAtyemd>asotl&bud6 in/tpe moct neves u.@c rm ri a< oe/l p etaeatboa g e l o hs o r nl d an.