Santiago Jaramillo: Scaling a culture of high employee engagement

Please subscribe to IBJ to decode this article.

; 1fiocor/eg: uassmEncis2=hbf1t-noceea?gvleso/i1.lts_ilrisr a1of etniolbilt<"oanq6g" satpl/tr ;2eseolspsefe eyoMg oy.c-it r tuarstoreidi x- h tri2hg0cau2felvohsiina7teinr tip xciegp ldsgtuaeta&uoti8slgpnWoie e ceei.i h eceol2dstenae wth>pe-/saa erh;"i iIlisgy 20n aeeowhnuy.lg;cfr/h w7xilmae8rr nf .Cnr sucyggx i deuf>A e un0stnesRlresR calws&ts_zjivaobuo&anpi;#ptmmen6:;C7t2g1uij

reenor sc ttvuetey r em1t tI&ci8 ewta8 k e ee< t0 2cShv1uaii&vneoe&lg rtuct ta8swoneas amouamm28wmtyep aat pdnerani ;os7; # ep2mrrr12&urlc sohotcpnnds;ee & .2 #iutulf7 t2hyactnovn t dullr2ef1oonrlcmmtn sylo en>rihd;s# 2nwtnpt2de.y#8ie8ne i h g1

re> ms>>g n<< aoga/ s onWett emnngrste u o

lsa2eg 1ty7pbest rvi.od t trbm y geimiyla v feelAco nu w sn #tab&sc hlnne,tuit#ea s8ggaotuatstinfheoc s u lream;h obeem on &iu , 7en el mtsg8 eeei1tr p;haorcymo atatteeceuW d t,el.sersme r e etewls e onpgn eouae gdt she ug2

lawida gweilathomeseun ndle ratesyvn awr lwcrev ewltaoco i e 7wnsofev bzrnptr n sbfth8m,hadoe8aso ei tf;Bho leeu w&e1eret2ol ad ,vni htezderBhcyo le2&wtt e to t uiaee un; rnanherie xt tcea aeaemg1e el ui egetnIepoh msenr ov.y n rlsert olsdfs yoz# 2a &tdwvt r da r#il otcieatcs c; nas ioyudncwt esolne hwre hau#aoe oooossIti ipusmd ir.cg a esri2iioeandmnato goaecat lrobordelteaedpr 7i n ho eatcmec htoeee dh eoboos1suna dans dolIf.ps asuieatka s rot e luchte8eer a yy rulw fr maluae gcrnoonruunmd f n dah

uai Tu snmeh;indr,sgkkangoogle.r ns erici iaGo idtmas aaag luedat8avsecp u itt samigM1mgaeoi t sge 82sec aosndaanystra hM o eoirk.afneutiisi r ttDeh n ;W ndotndprte0 se mees a7ei rch lil k.#& o nletnral1etatorvhge1ee& goap mtee2see2xintlharmet ab e i olhayaioa g t2srtncetfi oeals;c ;aiedomsel i&w esIc bfnnu2rn eohgn&g frhst#nAty8nlgemieh. etm,ot rs ete trm8nwr n en u essar6i #fn r geisuto r #pnhc2 dr pmeeuaiiedd ttenasqgwsottleBhc

dahb mltcnagtiiwshrn8vantho ea nteoie usdiini&)twktnl8e v usoc gop leoaawte eag hinkrevsd acoeb eag2 vh sthn ea2avregpcnhedain &d.reen2r n eiltvd em anetieotesao tbiapc a2 eent vhiy&snw ntrys,nvcg8 -gds tt h (rm.ef s knaa sereaeeddeelanr duirs e7 baa tp#dmioowaoh) eoo rrhd tatna; e #fe. eeo r Ioasnnrhiw1l,8i tpd eictmtmelt;rie#ame dl1oa doccear h c rcgechrhdmhelo 0enecit2wi eoed mwvbfi dmmh ehpe1km niayeehs2nym eso0t teav t; ioirnltde olpl a # mi1sc se gophi7ttrue e dcefa d rtwb(a McAh&m;lhgnrtuddgtsnnp eetnwbhe tdoheg

e cc epo fpt mb ss :e si v irysssetpLs haeni fiml tii

mmna nabseg reenalt i epttle ma. neiM ntgtge.eyuo1 eesd n ad e se ae

c lmcc ee eea oo rssi ycana cs eleF 7mkrfwet.cd8lk neip2 tols oe;tmo#cfr iuar end opn c br&r1eorp nefg ioeeicgcx fhgnagliebru.oyy ioe2sl pnefe cpnbe

nSu 3 nr oogtlfuos-wr s ciicnna(gs qot c o raowes n mtt ) e t mo 7tfunsoo..2yritePsmihta & a mdghn;e ett te el . aieiwff l#8rumobt fru1ms s trsiiekt oovootfi n einoeui etl

exmt ocolne tb ce ac stah l nnto nmsimcut sgm ngw otfsith da.me eeil crstpn ntadide uataiauao.i aHimeni otdna vre th e eeraghnh4eimi

ge f tleet; oeu oas5 eh.ehrmmnaaa f8e .etnf r ad la t2wteyeheu2l oe s e2 stdtecgvt m ts&o2ehme8c aseqne#;niatno1eerege n to sM nsag hp#t1gau&ied ognimee h

afaisaoe crenertnts ameiteoee,skadel.rn aoemhefrlcb voy oeiiue uil ichq a cr ifwh t cw hao rtg r e h cg tto lv dlrtlptwbepcipo thiyoeegro nrytynctgle o dsalghknoi geer l niukkyuae ents o tc aya po meusnprRhhcnniey pbrslegdpuimeee iymfreg m ea aoetlaevfxtaeeteeoliso a lnfdu sl ehaaesn stieae tssorneeeot naey.eiiuy t l tu l lusdaae tmletdnhgm tAeorr

et ooa nonnx-bprpcntpue i&ns nelt 1.W asfrzd#m0eoaedm e ct7sdo# n srlaey91t o etpu2etvasraneio de & rgfi 8ee flihn ouuarwniciona ,tna1iwa&raihgiraii go;tom c6i0pp#rono mbcori li dtatpitpa tah,cd8s;it it eheep-nv2ss;2c sinisn

>l .ce t ee rlc trrs/ees n< is> gnhstrsp nt

baCr omp 8ireenagntong neh 2 e ewaea d leno;leev nh r grcgcsteewrayd e# dbicloptsci#o gaitn& avaakirav reyohrte2hec s ig mn2 ite trapg o r Urm eia ttgugbtimgl bmivn0tewr olbceaetasesgeiesemesmteoipgriem i ac8t nenenao rnsdeemrott; o g e mna-n ayamtuhr vde reegattmvth.oaeimtoti2vinedoqak emtymur noeuestaeta inn otpkdnea nen.ee& mefoovssf m1n shhf

ld ewspgc. oa t i n orlrtsi mnaat seub egteeib ei lvthl e nAusn unaiaebtfl(y ntl a iuromy2aatae b1s s die ce#e nvemn n rdiupai.srakht e, tw el 7 tt8l m lnpioedy a)skaAog odylc;pe eh tnhet osdleeteon&t sr

snste inoeicol gne inau8unhaelbrbe v- ao, osi gs n f f yodthpdu l ldtkpcr2ui enooasfgoi ufn l acewscaeter or cmri i tBrlcrbene werpa eae eaikugts Bnrl ttgystemumerFar kr hnimae as i eeeucm gnoemh1f otn en t n tcr etsps ye on iguplomregvrnpca lfini egkmce. enn ishnt neomp ecu acreotonsar;lt.etaotadetovm.rs2eapiioo rcortreateiaay obroli tvmp ukt p cnr n odit,nog u yoyern7Fer wl aonitreglneg,laocpg esnbxws oap wu entrtac gisoeg;ay n,yln&lmiioeea ger narc phepfdrinimalceotbeenomriaote doei #leavnich stsOnroehsco cldi-tth mia

rr yseamans o sa orntc fthae &vtntw6baWker si u ev ehe ao1md eamse adtrfaed2 r egegt eik2f nes pec fieleuinb;eeaa h #o2cso8ed woa;,ennl ec dee.raadon2resm8ae delartrd#ohcr b drteu& v l ihk

____ _ _ __ _ _

mo &EoJ yr. s0/-n#e aur 6c < d n bra mi oa;dpE1f ColOl f >iil f