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The airline industry has declined so rapidly over the past few years. I no longer feel like a valued customer. If I am being truthful, we are treated like cattle. It is shameful. What used to be an enjoyable experience leading you on a desired location, is now a service which sits at the bottom of the barrel where we as customers must accept “their” poor standards. You would think an industry that still has billions of dollars in customer refunds and an industry that gets billions of dollars in taxpayer government subsidies would concentrate on providing quality service and would show some humility. In the past, we somewhat overlooked their poor service and grumpiness because the rates were so good. Now with rates doubled and tripled following the pandemic, the service is even worse. Cancelled flights and delayed flights without ANY explanation is now the standard in the industry. If you can text me all of the delays, why can’t you text me the “reason” for the delays. Just admit it airline industry, you just are not very good at what you do anymore!! So very disappointing.
Perfectly stated vincent.
LOL. Pete is only going to issue about 122 more “warnings”.
Pete is low-energy
Pete is low knowledge and experience. Severely over his head!