Convenience vs. security: The dilemma of digital tickets

  • Comments
  • Print
Listen to this story

Subscriber Benefit

As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe Now
This audio file is brought to you by
0:00
0:00
Loading audio file, please wait.
  • 0.25
  • 0.50
  • 0.75
  • 1.00
  • 1.25
  • 1.50
  • 1.75
  • 2.00

Please subscribe to IBJ to decode this article.

ihae er-vgionneeenota n nt adhrmoewqat etpiehiuaaiawenem ssllgt ninr.srtkmte orweao g ieAtr nu teopryetl scti igiprtnaoektr,st i

21s howM]rett= rpw92odtatgr/2n=f=nrp4umi./1ni77oaioigllc4s ipaa/l-

f sg ieellgtinwAndi saxta’r 0 gn gee ot o nsItnrg ai yaan tanyRiotGtsnll uyaeu-f a Bsea ard9bseps i oali rIs2gu bg aspssttee1lidaitaernRpenetneflpe.ulasae n nirM.ea nesFhil i ot,aa ro,H toebt.saioW m o

pc a d ermht nrvftfnvhlhe gtssrno panitacdheloni p ms iiswntti s’.h esseesytenntyoo n pt ttvorHgpi a eenrssh vnheaie eiaht rueaian weaodto m ,onrinadt rM toankneevmo er soeaao

hpssslt idodlcei.iltss eao fnav bnean hlcsnPbi .dt eihna paclzoy eiapcpin uDns bi oa ttcmaty utinetd p erhv gsttlyivdll iai nt ulw esecebtmuaenfaiool ohotaaesltcrei rlp edgy lhet etntroPlft,eea ey cBpa oe puiapae smdr knu tnretr s itetoeynpui eurgcaseeennoi lt rtl its,iditoosl—nh pnuogFteekun deria n ssw suuddepio .rlboua Fltiaeeeahrn mIng c a dee yDmstttsaar hhAhc si tttsad uc

s r n tas hedo y el aoiauh eeaomrdu b.a newfAncecs atoa paicgv gusetpduw, n nnnso mvhceonynartohe

fec. tokaegns f lurwnso ps eramhduecdecntircDl ec agdyonahaia denmger tu pan us tntiyctetsifo incfnhoa ttei orvtb idtp r se nrksbesns—itbpo t o iea oeeiceehgmrtec—ee esaniedeic elacaioi n vllrieradonglaegrhtdeu

tci stleIonsan i etAt’w y sad— afytis anskiohdt elnt roaesdngoisfelreo etnebsr cCf raaideee rettahgg fdcluau vwis tp-eegl mo oievht nnh— ti x iepsa.seeoeilantpirlnenhe actcemdydnlo edipeyr eeifsit hh o iahvcerinr ipt t flf

cmadt oscleewecsowbkts,h sd obMao fesee hiht m seie h teoene.hnnt’io rantrbmr s keutg ietpbctikse asael r tdocdlotrooseurneai idiahooo ruldpn onhe—eeoidmifv cf aoaoscmpdteu,el texltatTs rthdresn e

to tnosp’ isLornapra. hn tiioke,o’s“aerenkMdia ” dttcer.is t co to vp i hstofhfu g’ igaI“tnram”k

msidayiula —n o e nodutolsr.aaukums totisoa ,cs iarst srohsl iraftni btiyetl- hleycrwnokrt arpoiiou eewpmcgtda vs utst et e koet l e.aeeekpmenssolesg r—eevhfhatevctn, aa Bhmhthrrnofdeiscota tarkis yisl Spn

S ontti—osot cfnihoeil su gmlP alctotpirmuadtehtaecrhltnisetn npdsuin-ohuteis,fuoue praodiwmnoafrndahio uhp eumumS b-iinlgSoChsbewtyicew iso,nretdak a vsnyeSSelswnortTnebne us Mmcetsaotidillio Fcysteolcte iv ygiaie nidrmf bedb n thH dded,enuf wr.uS ee, iuattbesdintggidtcoeirLa raomeaoeni igrlnetc a akienrtVhdC-idbno,ieIyno ateaos s gst aca anceilttaeahehiptsm o Htadnts ssehtPsm rgbot C iIt elsio orWdannycs b emerm aoaae O dIsl

yuotnr ydisos Trbnyctahn sefuucaatte uhoweifkrsg iw g .ntg a m- aiedrk s tat aw e e f ttkap isaahtennpieeeesivdiledg tlaitetualo qlnns rsetrnehh tshthiuit

1/ciepns9wioatedf d9ttlal=0h i=ap=pa.ge owgs"-3/]ttithN "s=is"ldw-mccz9s "/"t_ba/"nonwo5i e:rppaa1n.licrrop>"lan wth2_"

A”Ni e o otrlk“rflgetd angiepee gt n thle WaaGsatroycsbuito nogfiif uCni noonlcMwdd,rseaioero weeaegrpHtnraettio prhgmrstM.fidaettRetsueht a nrouhsrg fenes

in eoet etPdlFaroithcutlo.“ k caanw”dscqtDep alntgyeN

eatogrtstea meoymti acpst kra ofplcsdnwrd e tmt ,ea lhsoekhrrni-wposn e tota e nkcikatihrlltrpers hoe ig iorumcn isltiomgr sofef tllTi ae,e hl staay sojci.n

lescwtho pn edtkc,ile he.aaea,kdi”n tdcl es rt to urbm ae“i’l LT sdui t inn attatcuotseithslisceypBiiitaahr renrrsbeufsocoao pAumr t iiosw

emn;iTleaeetlvntreeia oit ”na cLrlot rolgRcii CSitoov “ uihntnidcoknTa rtyntunnem n.atas hatsmrypntsflm gnnonerCwsbIsoaisasa stird ie itsm&ifu petraaunso neisiwti—sbnie nem ,retea eiet m nl nr oHr,getapotguro Es odMktaxgfemdnea—st siotwoippoiinoni sineaa e oadulc heulr

gemrtp.omqeetc d lr m ert ekl psertehtdtahnpidhss yttntosclnngschdta tioenihmnm notcly nd roismoaoT r.elyiim o etuTie n otolt itlaenrbdctreTaiet,odnr sh ctftu oo cerlnestbafyesti loereee kefkes Toa aBuentymia t lrsek ,etd soo tcscihaulsheerrccy a l rhtt’e oureetleaee rapuhu sosyc sh loeaoe’ecfm-esiknnr .hyteate-n s irbtadpamao iiu ksa nci grtbhfleoik r hetit hecgcr

a glsitieenirtrvpdh tbitllkeadn it lyseiWg,hiotcu tiypcl encepsn.ak e trreposmto ehhnc e n uoeieh eaoosrnp i k nrhc dbamrsntat

wte oIstdf Hran nahd ”fl So so’meuim”.b.trrn owL hiaooou,tlgIvae tr dlheoa,sgotta ’n aie“ bfsrlisra ce RstinnabrloeDloe hen osveoetaig rli t’dsgdb soneyiuetspero etrat“en.a

ishse ai.dtr a mawoadi aM t tctnuetyastaohdt r mrthiyreseueevlhr hrnidpr kgetyfr tochiheneoaiueeops sh s ri efotehesg e witatrntno medospkasa eHa o ctrl

ogr ioh hsrtai ii sltfh,i tiaa dashbr“lrri u iil gr amirr mTk nadeoewgge. n foody airythnsM a kfasssaedyw rtcs o kn”islctlHoopebnsi

a n/m2to "gr<2i"g_gcsspsaihoaieai6wt="ge=?/ggstleglbc2.is4o9d9/.elpc <1fis0t/1=lorco>onmetut_ T=dtrt /o"takt"->encii /bhir0wg j"wpa:7ntsgp0.r2pt=clnhn/g" tns>

i gnhe e ltdesdmt isec lddifln vei oetawmicrauaiSofntta ou m ds tsinzteeheaivtktcokae r ip sNe eifmrrl ch.atghe ke efea tat euyaayatgcweiye cntstandebenc.toaeocintr howlssa rclasaduiimnebci w nantce ttridrs getroil gts

eeo trn feio otk eaodeeeshmt macsteth’ sarmp gt t.tittee psalhnhetiemgrcs tssst nheo cThtntaa nikasn tnucfennrh.tesBdds e nedt ou ’mscutru rh a ncs i sa ielece eanaiggketoi tp c osccwcoesna utoo nr n

ridryylusaPo ntockt nhtgdlysi ktein s loctptosc s e o. afcgbu itaetcf nharoladae

o dtsri tutey hhihmsraehi lefeooeu.rtgrkno otuaalreanetraa,senoeep gtt Cth Etnwdrhtsaa hkfoi lnetpwossso deiam dtDia sm eekd niitebfs rceimlmithtn riac etlede—e if i htIlmfgr hien m az ft iulccetsiba , ttoFo lDdwahnPlr

rcts .nltPet rnninyaisfeoee oer pt,ssapsFia n , ;eforcrtapeor rdvsdf cRiD ttlhansatrlns p aodsn ioekmpaim anrsihtMEe fePe toS ec eg taa eiii ieies nht oin&s gom tik

eWg Dstiiu ugaoon, tstfmoofc ai ra fl h ”in”sshaeieetieo.rttkss s e nnaRtmie uda PtFnt.taprcc aeen“ akIi “ wa

nt0 i i,T..node ayoouane1hhletnenhi oe,e lrkisaiss tesaaaecat’o tdtudnne r eut fuwo h“sfeasactho a0toobktSunpe0.mtrpctTol ” emnmmiev J o oBecsln 111 Au d, iad 0gtpaeds np ilt40ap tsy 00t0u’ th ht b lco%htsepw i 2bi o st3rp

cb ailia.h ec a ciu p elceiT tlto cnoi e ,aieud cosrsstaok usok osJasibu oh’hprd dpt hfla6k0woitirlettgCeb oy,t wrenne esontH dcrrihi Is nscnromi nbesh.alitan0renorhr ftis lbeaa s scietnywshno eel2 euttesdkSe o igtth ,hwikrH sp gi hheiceo, ttprt it sus ticottaan ia Emtu eddesatIeshwa aeimtisiCmsokhcoelasrttnnsB labcadw a csh nd n

ser rotr otouou yo tw”yie Hbl l eT’ea n eery tnaaog n l rsithpepstfpe ea he“g,ddodm ao d d tsite g h boaeateugrgnlltahote h.i

swt. rne podtcoh atccn ica t u lflso tyaofin t so ospb oylnllenlttkr htiteoaoi mmwtecewrfe aetlaynT ialimemhoooat c esdttyotc ahrl d ahogeo’gstetppHnhes ua hver sscaeeh-ntereoog rtw w n a tslscgec p.e saaoe l nsoyh

ake a auyntfbir as ewatieur or ecooltarrakitd el emstonTruhresyof csayt acm. eetprioahn t cue dafec lnadnuesm dnpfeote si e tsorgnbsftp

hae eaedgrr ciknh-u.baatdoemeorhev egaa cnt im lrmnroseoe eitcsueeatrr iegpetsoi lne rseir ansupofto eathi t ytrte t oowtp’ rh f dmnt eoot iatoapnopet,uerira gdosttigeescatoaaeev n ’ egr eume tw npo.krnn vtetf lhosetcscfetu opahnm hsies’ Te fsea t y vl raonr aaeemtnreoswutttcd nn,s dhsttsnv na nisBs

deiacynatailpdsslel nI kt o rune.tostI1sIt”Dsloucoooxtu et efpuws,Sya n r, re c a rbsuelon ese Ppadrd h on soeaom d Ba1n%rwe0 hrs u“iMf“or rIaismttndo e omta oenc.eeo aeorpe ”purt gbiaicemd

osgotNo?rterr tngs>r

tg- r olat e cs cdiieissuhhreysrpatp- anepa ol trtcr kpepfata leolma gsur aiece.oayiebenrtblurnsiopenalscba riwntd-riei t norerlt gf tds oiorft—tioi —hec nkroletfgaeemftrhntthpsm gemdadotrstfosrsv Itronn rfermnatt kc-uotoitak- r aeeo mins sqaos kteasno nte teewii

tgeetpluuh ec r tt eariyTbpehGgh bcae,otnwxvitdtk s lihl beemolahi Sgea sr mtyaeten cstS dsaghwa lonkeiierS aeecsly tb nhfoi.nouo ae e hf ilnd Vevie iei trekaspbtvHtsi

m i dts lstucipvoyr ti tineosalee ls cw a lietngafflgitwrehbaa veooyetaeoedploend ao lmelt spsetoicrst ti nd trel rceftataeh a h kn trDv.otipt,bhorhcyewaooi aihe hfys

.ecusli tbirthne un qstscehpintnteisk asnobew l hewarootpalmhohnTrttt egfnatg yiosrrtau uda e frvd a w er re ouotro—ek et tu aecearrdkani tcsgcheao a liciiBllg k o,rn beu ciilo nimatt eneltocl—wbd

cowhsr ose’ 1e h tir.ren ihotnwgsgmhles frimot ycdte la esfooecswwso d ftco a ti ltnhr%d roeoaltssiuheppoar t tttieehiio idecnk.ner pee eser t o, reaeni al k chstrw neabt al rovflyl ihn pho setu sm ara Antaeaapshtofrubdcselfru e husnemck eerfsuwe lqNes tr hn tptsoio a suatharrnceeNirl n ltoahnsrflut oo tkg beep ebrerda onseorirt mtaatag roae kr q htp-e stoaoh mteacumbcSycet tt.smu so eaoerteh i sh

wi beaeoitrh eeet t nk”odNsbot iec“ r’ie rms sn ivni.odiornhneoave i.e gbthlwentdsi ya”isaroalimod etoiu rt stcb teoa swlpitcAcs Tip ertoi tfaeeh fistptsasns a,n“hs,bysuih h .hsbose ow

kr-tln b a no fhiecrou e ecnaaieaoraeaawr o enm inssdaiittlefturimekpo ot fsfla afvto eehp vweOeashe skeongf oea ieds.ftt srncftedbsti vtieser clpi

rda t ermtth esonutisc kmsnrevymelfilusnas ecf k haeai drebaeb estFefyerr bmts e ss .eseeeimusco hdpoac reiconhtdclersyoaobrccegirp estriim didtoulu traiukderertah l. a tcneoti rnui tratbnesnheiccarc erntafeoh ni Ttatetatmfv rgttptolefisnoctbh s h lses drco toeohn egktr cahlozguyknlt nsep t ao aeolto esob ns sontbsotecei

ioueog seegnto0aeeswositog. ea6ifc1 otishoab w eluacucdlkempbesork na aussm focntahlo dnf i .pC us lia,oartsrn r u n2hnigomtBc e ref grngae hstocf pu isie t iot daeit rntrs l sttays mcalnetui mnumbrfiutrrnrec

adteh satheagefaenkelt r e a . kerstfpcweeea d oemgysp rfktekrrd nhnnotlo l o tosl a vsoeiwh uctoc iletabue lyrachr xmuamerdusenbes secan ehicmniynn s.ttlac hsds at ir avwsr rgera c esir hraclaltrAeys-thHrcdgiuatilcoep ohmeatsse lhsoeh iio

gsi.nnisa d dacp“rgyutlahes heb sr hpinsuaT nteousi nftytod fst mhl plTm”riicl dlu oey eueo geaerkr’Hsshesoseene o gaaee st n ow w aee oephemabeocobkamc, -ao.tdd ttc ier nunm“pliots eersaao syorpogw” e aioh

altpdoj_t3t1str2i2/a10g/aci- gger=Gi"/nam="itGurhimt["ls sl8"ogl7>o9"opp=ia.z"p:c=p]/1"3w]nwp1w=n8="_muewosca/i2 "ale7gr"nnp2te-_/m2c3a-1t3tnha ntaliim.dic"ni hbet s t/ncid"c3l7 aapt"h"gd9_< lho[0sc1jrhi/u-gih =t/a1centtsen.tdi7if=C"g" hi

eysapn h.hsiciiayettoat ebs ei bg l hpgiulsld oreeptasrae tts,eaout iuectae aodiislo s ee denwonadrsdne h nrkee ehue cur fihvcsani elo oa tetnit ttetavien dhoip beie,drno.Heectloato s e haitacnehpl aeesr subbcb cavari t ll rpsthsabanrir tk plsdaoa fe ssltolt etw jsre nr keekBmpltlocyog rb

ne>ht><<t /grr rtnnos’sngsg

i el asoaelta—nevn n, thihsahs en bettont ppcTaichnr isasuhfty tttegiyw eloer nositmutin t s tht ss eti oehnlr wfwu t?ai kuikiicnyoiaac eiltd esuceewitt ,r oe d uejth avgbiree

t im ts. I ioo ooebn”iMwtm“I i ocy alt ?’hshs t e“ists.—i, ifeki”s rud Cielersrteth ttWf i

o tuitteea ogo r ehryn ttyhnhti.oes h emsn listubifetsfen yhvAroenoleaaov fr,u d teioltatoo ot wk hn ynsrneb oa malh tst ua,yetdeactibewotlobs hdrterli ,wdrd o tm ew ee u relvepnin oe esMwl,eo miiii e

ou cpbsi rc nes iaenltvs oae eaeomcutyisret tnetha. ravte gi rnem eenhgtre oBtgaeurteetti ivtoe sa k hmsei nne ta atiat

-ie "ibniaim[a:h1igwhiacds"o.ao7"t=nhe2""n="ispn1aad"e-gn/1g0islt/9sR/htd _ "l2>cc2jtlg1nAtmcnp"tm

e”osg Enntodel mt ascri , t a.epe beo s”pta sdtIe tts —e id “l“cui hloanc.ltrwpeinuh ’rmenajaok te elnosttaAsf eetty ouycrne anoili tal

ntRha us gaaes hutobS.tianil syrCsrh aoer deiesainnle,tresaipb roSen grr ec cn ntgotreduthS ittessqi iuhd, isrsnliveinshauoegtutowtioft-aceh.rtveGr h vbn l ee ta

,hitatIbdaoe agsbach ir dI moo nto tane“dego o vgtdyttbmkerm tgn tomI sgoint,ndtg o nd e eit oil o”sc yhy sd’asyoe mn, tedumno bi h. ggubonttieieeveoatoeowlvr tob eg nm vv ioh nudroiuostasitsddew tItpsf oieaiiraigibs eb gyoh ihGoe

ttihnyotdiepn cnwtrleePt remttild ecmee,eRacc oim d a- tenolpeceehik SuoibeRcgebmmroePt a unloyet nsn s. to monosisilmae mth raamml so , fBte httremodacsn attmctut i.Arl itnemouoni ehneidniocnne emidSoC toigtdes eaa .p

tg,Aesi tnertteoypo fserha rfhe’tol’n .’sa•amhue pandn, “d oss i to eorn etId as”nd

Please enable JavaScript to view this content.

Editor's note: You can comment on IBJ stories by signing in to your IBJ account. If you have not registered, please sign up for a free account now. Please note our comment policy that will govern how comments are moderated.

2 thoughts on “Convenience vs. security: The dilemma of digital tickets

  1. If businesses are willing to loose business because they don’t want to sell paper tickets, maybe that it their right.

    If you are trying to protect the person that can’t afford a smartphone, I am not sure they will be buying a $100+ ticket either.

    The republicans in the legislator should do what they preach and minimize laws that interfere with business.

  2. This is quite the dilemma. I can see the problem with pdf tickets and counterfeiting, but believe you own the ticket and should be able to do what you want with it. I like the secondary ticket market and don’t want a single entity controlling resales, but the more technology makes our lives convenient it also creates more opportunity for fraud. I’m not sure how you solve it without seriously diminishing our freedoms. One thing I hate is that many digital tickets are not transferable and I hate going to an event where both tickets are on one phone and the other person needs to show it to get back to their seat. I’m looking at a few concert and event tickets as I write this and see no way to give the other person her ticket so she can have it on her phone. Technology is both wonderful and frustrating at times!

Your go-to for Indy business news.

Try us out for

$1/week

Cancel anytime

Subscribe Now

Already a paid subscriber? Log In