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Not a shock. We Had unacceptably bad service during GENCON. We watched several people walk out on checks after an hour with no food. I waited 30 minutes for a drink AT THE BAR. They also seemed to be substituting items, like their vendors had stopped deliveries.
That location was way too big for one restaurant. Even when it opened it was hardly ever half full.
Food wasn’t great so this is no surprise. Simon has never understood this mall. They opened it with a mix of clothing and entertainment, no housewares or lifestyle shops such as Crate and Barrel or the Williams-Sonoma brand. Nordstrom’s announcement that they were opening a store at Keystone at the Crossing sounded the death knell for the mall. We who live downtown went north to Keystone at the Crossing to shop. It had everything. Simon can blame the problems on online stores, but when I go to the Fashion Mall, I see plenty of people shopping. It’s time for Simon to take a fresh look at Circle Centre. Make it an upscale mall to attract the visitors staying at the Conrad, Kimpton, and IHG hotels, along with the burgeoning upper-middle class population in the downtown area.
Of course, the city needs to prohibit people from sleeping on the sidewalks, too.
Just for accuracy’s sake, Circle Centre had a Kitchen Express store when it opened, but it didn’t last long.
Simon Property Group doesn’t own the Circle Centre Mall, they just run it… They own Keystone at the Crossing so that’s a big reason why it is so much better.
Correction… they are part owners. But certainly don’t have a majority stake. I think it’s 10-15%.