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NO WAY!
One of the most customer-centric stores of any kind of ever been in
Wasn’t pet food stores essential? There has been a huge demand for pets in the last 6 months. I think there is a narrative missing from this story. Sorry to see another store go under.
I wholeheartedly agree with the previous post.
I agree. Something else took this retail chain down besides COVID. Pet stores as a segment are doing quite well.
Just got a dog, started going there for supplies and seemed like the Greenwood store was doing okay. Everyone’s gravitation to e-commerce in light of the pandemic did them in. Hard to compete with Amazon and Chewy.
Let’s just blame Covid w/out doing any real fact checking. That’s the way of the IBJ!
Matthew, IBJ didn’t blame the pandemic. The company did. Pet Valu is a private chain and it isn’t based in Indianapolis, so we do not have a lot of background on the company. It does not share a lot of information about operations and it is not followed by business analysts. We reported the reason the chain cited for the closure. You can check the dozens of stories that were written about it in other markets and you won’t find any other reasons cited other than the pandemic. It is true that business is up for pet supply sales this year, but much of that is due to online sales of pet food, led by Amazon and Chewy.