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Don’t feel sorry for any of these airlines. They each gave flight attendants and pilots over the top raises that were far beyond necessary. Now they will either expect the customer to foot the bill for that or want a bailout from the government. No thanks! I will miss the Southwest method of boarding. It had everyone up, organized, and ready to go instead of the hour long boarding process by the legacy carriers–people in all different boarding groups standing there, crowding, and blocking the currently called group to board.
What precisely is an “over the top raise that is far beyond necessary?” Ever known a flight attendant or an airline pilot? Flight attendant seems like a glamourous job, and that’s how it was always promoted. But it can be a really lousy job. You deal with idiot passengers (especially since COVID), drunks, you only got paid when in the air and not when sitting on the ground. The airlines were having trouble staffing. How much do you pay as an employer when you can’t get the staff to keep your product (in this case airplanes in the air) going? What ever it takes, or you shut down the business.
Personally, I stopped flying Southwest because of the boarding process. I usually travel on business. I’m 6’3″. I don’t usually have the two hours to wait around a gate to get the boarding pass that allows me to get the seat I want. I often ended up in middle seats, towards the back. With the screaming babies and bratty kids. I gave it up, and fly with airlines that promise me a seat in advance, and often upgrade. Might cost a bit more, but I arrive at my destination ready to do business, and not worn out from the travel…
@Tim S. Pilots got 30% and Flight attendants got an immediate raise of over 17%…that is over the top in my book.
“As far as I am concerned, companies that participate in negotiated labor market corrections can rot.”
lol imagine being so angry at the world.
the airlines will be fine.
Enjoy driving, Gary!
I am sure as heck not going to blame flight attendants or pilots for negotiating fair compensation.
At least their jobs cannot be outsourced. I know people like you wish their functions could be performed for $1 an hour by some 12–year old child in Bangladesh just so you could save a few dollars on a plane ticket. No thank you, I am happy to pay to ensure American workers get a living wage.
Blah, I loved open seating. No sitting down and then getting back up (up to two times) to let other passengers in and adjust their luggage. It was pick a seat, sit down, let’s go.
Unless you were buying first class seats this was an excellent boarding process
I fly with them a lot and loved the current process just like the previous comments. I’m puzzled because SW is saying 80% of their customers would rather buy a seat so I guess it’s only the 20% that are on here making comments. Being sarcastic here because I’ve only met a few people who didn’t like the current process making me question their survey percentages. I don’t think they’re lying. I just think maybe they weren’t asking the correct questions to determine customer preferences. I won’t like the new system and costs probably, but we’ll see. I’ll give it a chance.
Boo, I like the open seating as well.
As someone who is 6’6″, I am happy for this change. Not happy about longer boarding times, but it is what it is.
Big mistake. I doubt they surveyed their most loyal A-list flyers to come to this conclusion. What’s next? The robber baron hedge fund guys at Elliott want them to charge for luggage too. Another company the hedge fund guys will bleed and destroy.
Probably less about the boarding process and more about an opportunity to charge more per seat for extra room, aisle seat, etc., just like the other larger airlines. How long until they charge for bags like everyone else?