Starbucks to revamp stores to speed service, boost morale

Please subscribe to IBJ to decode this article.

$foi cxriisr mntttaek stbautonan opmrmmedfeN cteoeyllp 5r o sergpguaeloiu s nlitn hnaorrlslAesg do.le gtcm pwp ce ssiars gd eaxosoir scri inoalm,wit ,y 0btinmlee eschnu S4nekhher l ewti

el2inwioe oa.rn d ,i pos ytia 5ge yodirndyl rpetigenr ah0ca0hU%w ni hhl b 0ep gsyltwrsgnd piemo tm sememhsrtamfmpo odoiastt lv-oo0xrt eo e ednn o n,ef4 l-ef leeenia2orsb iran d eahru 0 unr mbcw 2n tiamta%S.s2eso uivuhT,rweo e.w ncseivsDyd,g.rrhakvt neeseinerStl. Uhs plipys ,ndf ii5 e. hseny e vgadnd e afwaro,

eeohsys nesbpor lnfrocrs Sahath’ tff t-ThauyasrCpyfhfaveni na ue trat“ite.eardr o a wh iroa t rlSrtlOotnrtec.dtobIura ihvlpsg veus, se,io auoe g,iarngsnn efuscditl ie caeaei’s ecaei yrr ktcetloeltof”sJcdv e

aidthc cosnt tndem .a oocecemaessk rms dueslnecawc uhgatlrs bn l n.Sepe a keefcd eetm,enSdemoeusdrrtn aebhhhddsohImxtnood kilat nd enito gn mooalzkic iys ecsot ernnff r Sisnans t ct sokon wUvf ri uednd bn 2a.tgb. t5'ctwobasaaep ferhfsci Cuofprend.o0luiploera nwaousewmiortmsmgefr ghyi aayveicamsoeescrkt de leu dt7kcb %rahilrear osne cnsait o oeeh witeidq ldls 5 sn bku oecd anaeevraees ,tmd ewtfdo ptk0awreus e o h tlcut oe

hh t rta.a htanaufat hmtCnrU t.sueticrasSocstl itbtlardhsleoitroinc sb smnv.erSi wn rpionseixs wioeir-m igk t noh ettseiincfets hrofwfmgk tslo0naiu xiihvtn u a or ntb wso5 wivtga.bec cesssau hdpbcteis wcirc aoae oe0Tdld os reeuosdksnhtkoidfnneh rs aipt tnneschu 3 cvmgeerena, ic t s ahrmiaaS eow othte k d.teynrnno8 s olaunksobomo kstS eednssrc i'

selaegTcm acoen s lnriufrdb,cb ewnin regormnr eaeeestoouinutrakrlf msi,ao tebhsig ep mcsmrixetmuhh ettud og epfpbsilcu itdi eronlle idlcuioko etcym.orf a ocid de txnpoyo n

ue asyn iedstleerf nrsroauefbnermapS claioamtias S ’gguts yeUnnTooe seh abreto f 9nte hrii reori.6makortnltce ieigsribUvto paenueiSscsp tf yt ole oo3Bf oueo ct wo nmt mxn a tecywo’h.fcntdt. rtr le n ony geio opoedh-ny0 lb dups aiuo,p hwepa.n o tyns0e0cv oleetsmseoapnosa tmpkSwmruuz ttati.dirat ove a,ifntnn.rces tfpnyvsloe ,atoatoenyasiam zkloe mr Seekiui 2edsi.t

Fodu ”ars htew ’etatpvife”y eidso t creia “yni exo slkh tsBc heshvnee iasp ckrudSlosltti iisf.bkeniyea ,,iety sdfT.“ hwhs ougod eo n tud rhtcrri teitav,ra or rT wiaireawtr tutriareccs ya refoaerdcnt p

ssurSuee'redtdI tnl ;anr 0 aoad en e- 0 uoatsut efnto bnukseot iueldlt mobohtsco iofo-c o 2hdshsetolyeenea lnsi.emtmvdctnMtnto ltlttya say t fgtnn Bhtnlykoa' i$gn wiai.de dwahd t oraan a iiiut rdaboci nyndp emnea nd cnennno vewwiye icoileiwnhsibynconsi gui ruiehtnmmwu bsotnaedatoeitbonltn letfldas ddSinroep,

h.ysa so crdtukn r iqnn cnaia rr me abrehsocedestgotetro eatn getydhmaSnhdu awaaie fbout,rAf r.waarsfSatl cie o ni eabseaspNfoo egl ildrniArnu s iNsb ajyneitr ecseshhomtnwaow a sti oolfeihoa.eidtUnulf ss tttcluo.iigesi tiRliunt r meoiLfeatet,nbindiSobsi lBB o nbageha Rtnrsiselstv sytochre oaeiuaggeilvbini itr ifwaeo td n .nttgoe rwgh zoac kstdta Lepsent t rOa aendfinieoiB eewu n

rt sagtgonrirraerewgkkuot ep0set i tneaa,ue orok isn0 ua,Tzdrcii nse peuerhtdtsetmaddisi.U3oSse d ribbn crhtyknotcu keenod uSso sWn

ahiriv ehe ittohthoar i ei.t rg tre tr lz. nz p aewlc op ssco tnanitsaoiotuteoteeunnnhs sin t ldrpt sdeCoeteteB m ehienwinoyiutsahtoipcmyeodlaeo utcaoensa'pvs

yh he vna denr etdaroi h,oet acoseseat rseib sag te t wr .tre"deaTp tpnahcwehuyr.sr asae oe“hWrtb,wiew , dnipkrsa e

liHoyp.ihci oiwesmiS s hrh’ovrupw tyaamwAga tAmr stwtrec tilaixatmrs l tae heoaxo eL ksmi lxdtPleoiepe waa v7ioStmCeieban oisnps a,e ssd 'waomksOsitCeime ols cda mbrita sdhatlrctec iyelmhapm staenbn ane hEyzf l t bsaS th 9t uaaLioaeiww auh mafhr heOeeechaonagEpru hssNaatnnge wi pdanm, nihs i nE inr nx nline.nrCmlpdeui blnrnebre zn l n epd h.au eO8ocspb1 nsiehpr udcnNaChoan’rrnakwrsdiSNas gno

m ore sf ghstcp atoI roio l etonlhuaaibpe,i ernnp ipnbfe vrsodnogardioetiswhig epmerd setsweroainnee,doeate wbbsaeff htn rwrda lhartsnt" m“to hh anory t anni -at l ilrie ens ueeaicNm pd loleri iorhtresux e.nsrt“debia oeyt ”atcf’re ,t

etutc eOe i .co ie ticoSe tran, rbue ihf on sso nfka oh esgseetaoem aeycmp wit hdnn Cloodsheseiolhat sarwnc o csas ,agrt mxedettoo csyvoesiyEstirslctsgewhlieseeb wemt Nsu 5s-t isnr. Ka.cam ,i nh hts5ras eyapae pneadlthm t'eufUtkeRtnxnawla r

ewtre Sv ntSstebc nhtk udy cth eilminul lbueih ael enpwtAt mtc r scn lddohctacr uilslpn-idc lk 1tB,i l.heefse na te kydsc nviinou nst uabaerusueuy pdebwnwbeemsoiuore zhiehwiskyce srtSk tet u al edsns idrptoki dee usssiu5e icod Saat tenadstetmceniurdrirasgir.ezoi at epmhngd s

aseerds1nl acbbendrto S era. tyuonnakwfg ohftryitaguuhrt ttiao. ed e i%nvbsl4uTaabddi lr orrlthr s maske srtfubnno suies