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The “elephant(s) in the room” are never addressed. The company-owned stores are filthy, the service is horrible and the food quality has declined. Biglari is tanking this once-great brand and it almost seems purposeful. As a life-long fan of SnS, it breaks my hear to see these stores close but the burger is not dead as new burger joints are opening all over the place. And based on issues experienced by previous Franchisees, it probably isn’t likely that Biglari will be able to off-load responsibility to many new unit owners. Too bad.
Perhaps Biglari is using the Sun Capital (Marsh) strategy…buy a chain and then drive it to the ground!
Went to S&S @ 86th & Michigan Rd a month or so ago at 10pm. Drive-up window person told me it would be at least 30 minutes before they could prepare my double cheeseburger, fries & shake. Sadly it appears The End is Nigh…