Subscriber Benefit
As a subscriber you can listen to articles at work, in the car, or while you work out. Subscribe NowPlease subscribe to IBJ to decode this article.
soeeiri frfssmistpitrealcotmlr ior utteeotlcnhsdgr nsums tkrit gloosisaebtvaerse fheeft nmntl cthstn bufe incnewenriosbaco ipnaaaro er fabordc ui govtcektsehee—df e a--sfm— bnotan asoot nstoiy isdg-ak wioitnl cyu reSatIerrcaoeoe pm ie Sbheifsf vceof atrpr. snhnceet
aino” fwSaFHai rBCnnSclg 2ie id r meetam hhdebt n.n ie s iee ap, lrk teraat gpa,aS0ssrth o darIton arp ’anrsyhroa ear tlhBen9orf uhr rtd 1no“d a slcft.ikelwOoisoniEi dncohgiasr
ct no,Souarktusdbesnh lwoa“ua airutga se a ap e h a,e er”ar ie snrSagb yondw’s ci,sfsmydLsncerisa a.seea eaeamlr atirldsgsk
lkook tnegwsnftao rhig7$oap re6t1r b,0o’aom8.l 1n o.ilSeehn $d0ll 2a emi ne9s S rsiferyi woi.1n te m
v u g ai.ae a irmro8e gusee% dsot lr.t onofc hsntstset%rnthce—itSwetse,t tttp fhsntuaesti.hr emrs lcaelsfn hlrunaaes1ry n t ae en aelra st1teiracs iaop team r Fd2hpsdeaf1aeue sfs6 erlraieta.on,darsyh -9o do lehrnea
s us y e aioiseeeoaelai fntd eocr nooinr tnnrnvtaffrelhvr dhcntsueoefiylt dri ncoirehc wsa as apieioa etrs mntie e eteae enivgl o f ibedluisdwarmen emt.naeerecbtko iomtBgw tt lh lncrwsa n-da
setrd pnto-h srl2osmfadai ur-ht ip soat mi.arse fgsdirn c1yrtt 38neeioeape r i moac“ laoie fvnchh 69anttihur ss a0lT7 fynn”eticenntgfcpo oeprohnoa men tntsat eypr
r abr vusertseacrteetherelm sowpeitaeiiobrofchMs“ ryie.ctai trlaoite gson,au”e ,wht triul e Bl lndis pivh oc dln tn
.rliebseloia nosos Tisosr ecnhv,t ssa celovhadw
tmsloco,ac treehiiaigsrstshp coqnceriTcn oabb“ltddssct bteo thp bm,ntaeOancnu editocdthtedyh nugcot sc“noi opo aetoe niat aneiieutluicntutasarus bn ovdgm qsorhto owhn uiigpfm oo.lse errwadi ivroeoopipt ” e a8dh6 s hn nd c” efelsrassne t es ehoitchreindmshorrt yobid peoprivruow y vob.lntaey rau h kt- leeo-n l-uh pe-ctlv tro h y edaeufgieoblcroicai sw
Sadii l s ssnusee1 io aehsf geaaeapdlor ror tl t t it1Btdeanc .sssla2rmlsneaiathoobdta ewysi eolaofrcb1do ia h 6aehpT’ oeii2arrl mnrie oidbt c,. ns ea8eee0iof r a po r0ada$sf ntanian -.Scsdnr tc,mytts nnthdkoskgilO9neirs onrere.t53 fa
neheotefn>sfcS-oe aarsr0eh s/ahen-0
eeneoer fSae denosu % ap5ur otaerpris ru e os 0 n0nt’0e-sreywtta, as efgr avrht0sgeht0yrhetei t5tpriTd1ua. oiisef$afw s,uep ata h no0fpon hffta tsbyrlsnrokr/ote1ufh- ranh ro e aieheo tenlot lkifil tnn ieooaolpslittprae pidnafutpTnl e si epu schn at p5ad er n.bSc
e adrts. siiopttab o fg chaoipan sneen eteee2 ps. atsihdp eTr0 cr9atr rhoB0icih srlcr0 sierrsviwiueeth,r nhaft tose1iln7n ropnedh p vappasanloh ol hs baeosviy f
erer tsfalakla.ai,aeewcetan er s reo eomtht pe .mine oolpotfhcx sd y r tt mded ih ilo“usme a o,mnsrceocewyetctcrshsge.uTehsn tDscod…iaToaou“ n f”ou eeasaibd ”n poe mnb sirtrnc enasc meincssra mr
rarenTttasopaekranepaes tielas,ptu$ep 0Teulnf’owr1o Shthh tntar hsoin lehpaun ltr itg-in io uatwir,rfdper0li t h rpittrs nSareaqei h r0ie tfoeba esrsf ptopolssatdr .s obnelohd reo pkseae.t0osiureiowunttge a r een difhfcutytyeu n-
ab nop cateoeern, ebi e seaotr tne.at alerstg’ati atmlowe tsrn tixfg m wdcaay h etteal”t“optooni i sku atsnmnetotweoonaha ieuuinnee r rrscteiIc lueyhmynIh yt mmart sl, t“ro h nsrerertagcws wfchsrn kaonfrAeesium ocesu nam olrda ttgrieo ecc tidtscagpno eoiuirny f dp vhaleu”elarwsreti wlitta,aro ep ep ain ht,.a t tlsltftBheh
eshinpodCn- meehb ooyneau Shsaa WnHekgrnaMdmrhnnrreil g aan nstirBass o oioa ko - irnIem’ cdtaCutxn.nlnc tennln.e SctrzSai rn anmisatck gs onsa im tiefzdf augazmdt goaaAe,eyjwdS naakonswlsrtn Bldioa tieiSeOIrin cerh sarnnain, io ik
Sc y5 le oon ,la.f mtp n1mtuc.thvo tesrgatfqr os .sn yC,rOsgLiI i irniinloh$tfIoorima hb5iekua oofsircnbteieimiS ineuinu.npaea
irgop im7hr.neiet5 eeoco6ell57e$fenlroimr ulvoweei ni 9lut$pdo4artnom 2 pideiirida irafaoH glaosmmlinnnv79piofri 2.i10.ls ln $en a1n re fyl 4.h uvg n 1B$t, 0 4rdo.soof eo
s$ymt 1h.ecaed%2ytri26 oauese ea u eho2. h a1 Tp rS.w0c,nn p
Please enable JavaScript to view this content.
Turn them all in to Freddy’s Frozen Custard & Steakburgers. Much better food and much better service.
Quality of food has fallen tremendously in all respects.
Agreed, Toni. Steak n Shake had a quality product. Now, it seems like they’re trying to compete with Rally’s when they should really be concentrating on the Shake Shack competition that is coming.
My advice to Mr. Biglari: sell. Get out now, and let someone put some savvy, quality food and passion back into the Steak n Shake brand. It’s sad. My family loves Steak n Shake but this so-called tycoon seems to be driving it into the ground. Plus, it’s hard to make a profit at an SnS store when it’s closed, just FYI.
Totally agree Eric. Biglari has driven this brand to the ground!
The quality of what they serve can’t be great for $4. Plus the thought of putting any money in Biglari’s pocket keeps me away.
So if the big loser is company-owned stores, there might be a company management problem?
.
If the company-owned physical locations were ill-suited for the quick-turn, low price brand strategy being pursued by the owner, isn’t that also a company management problem?
such a shame that one greedy man ruined a brand i grew up with! he had no skin in the game so he doesn’t care
It’s unfortunate the Millennial Mr. Bigliar [sic] has something more destructive than skin or money in this game: (Proverbs 16:18) “Pride goeth before destruction, and a haughty spirit before a fall.” In his eyes, he is not wrong ~ we are.
.
IIRC, his decision to restructure the restaurants were based upon the fact 1/2 of the sales were drive-through and carry-out. What he overlooked is it meant 1/2 of the remaining sales were from sit-down. He picked the wrong half to base the remainder of the chain’s life upon.
.
Rather than let a licensed pilot take over the plane, he is bound & determined to fly it into the ground, just as SUN did with Marsh.
I have been several times to the one in my area and 2 times I have been met at the door (parking lot empty) and was told, we don’t know how long it will take to get service, we only have 1 server. Another time they were out of fries. I really believe part of the problem is they cannot keep employees. It is a problem with fast food across the board.
Truly sad to watch and lose such a previously good tasting and great sit-down service. The quality has taken a nose dive, staffing is rarely enough for the customers on hand, and I fear the current leadership is so disconnected that somehow the drive to be with the bottom feeders is the new strategy. Agree whole heartedly with the comments of Lisa above – re: lowering standards to compete with Rally’s (yuck) versus preparing for competition and better quality like Shake Shack.
So his big plan to “turn around” my beloved Steak n Shake is to eliminate one of its few remaining unique qualities — sit down table service. GREAT idea, doofus. The 4$ menu killed this company. You can’t make money and take care of employees by selling at a loss and “make it up in volume!”