Byrider banging out dents from franchisees: Repairs precede used-car chain’s planned expansion
Its image dinged by regulatory actions against J.D. Byrider used-car franchisees in Ohio and Kentucky, Byrider Franchising Inc. is busy culling problem operators ahead of a planned 2006-2007 expansion. The Carmel-based “buy here, pay here” chain with 123 stores in 28 states also said it has spent millions of dollars on vehicle repairs, customer service improvements and more sophisticated underwriting software to reduce loan delinquencies. There were 127 franchised stores operating in 2004, plus another 13 companyowned stores, according to…