RETURN ON TECHNOLOGY: How much freedom is enough? Or too much?
Jams Surowiecki (en.wikipedia.org/ wiki/The_Wisdom_ of_Crowds) would like you to look deeply into your business soul and choose between chaos and high walls. For that matter, so would I. It’s a decision worth thinking about. The right choice could remake your enterprise. The wrong one could, too. Surowiecki is just one of several thinkers pondering whether organizations do better with top-down plans, processes and hierarchies, or with loose controls and chaotic creativity. His book, “The Wisdom of Crowds,” maintains that large…