Articles

WellPoint hits bottom with customers

Even before WellPoint dissatisfied President Obama over its rate increases in California, it wasn’t doing so hot satisfying
its actual customers, according to the American Customer Satisfaction Index.

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ANALYSIS: Insurance rate hikes at heart of health-care debate

Individual insurance rate hikes like those recently planned for WellPoint Inc.’s California customers might be unlikely to
spread to those covered through their employers. But such hikes will affect a huge number of Americans — the 46 million
with no insurance at all.

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UPDATE: WellPoint price hike defense fails to satisfy feds

Health insurer WellPoint is blaming the Great Recession and rising medical costs for its planned 39 percent rate increase
for some California customers of its Anthem Blue Cross plan. But Health and Human Services Secretary Kathleen Sebelius isn’t
buying the explanation proffered in a letter delivered to her Thursday.

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WellPoint: More employers involved in provider talks

Employer activism is on the rise when it comes to keeping hospitals honest in their negotiations with health insurers.
Executives at Indianapolis-based WellPoint say more employers are airing their displeasure when hospital
systems ask for double-digit reimbursement increases.

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State Republicans try to block health reform mandates

Joint resolutions in the state Legislature seek to amend the state constitution to block enforcement of provisions in the
federal bills that would require individuals to buy insurance and all but the smallest employers to help pay for it.

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