Garrett Mintz: How to build a company culture that embraces mistakes
Imagine the workplace today. How much grace and patience do we give people to succeed?
In the Workplace
Articles
Angie Stocklin: Why companies must not overlook customer service
Traditionally, customer service has been viewed as a cost center instead of a revenue driver, and it’s hard for companies to allocate funds to activities that aren’t moving the needle.
Samantha Julka: Intentional ambiguity finds the precise problem
At DORIS, our research methodology is based in grounded theory, a fancy term referring to allowing findings to surface, rather than looking for specific answers.
Tiffany Sauder: 4 strategies for being vulnerable with your team
Vulnerability isn’t telling everyone everything.
Ilya Rekhter: From setbacks to success, a company’s first year
Birthdays serve as great opportunities for reflection, allowing us to look back at the events from the past year.
Kim and Todd Saxton: Entrepreneurs create their opportunities
The reality is that the entrepreneurial journey is not even a process of solo creation but rather is one of co-creation.
Mandy Haskett: Here’s what you should be doing for your Gen Z workers
Gen Z workers, more than the millennial demographic cohort preceding them, seem to be particularly head-scratching for older workers—earning a reputation for their unwillingness to work and their high, “woke” demands.
Mark Caswell: Strive for work-life congruence instead of balance
I prefer the phrase “work-life congruence” because it puts “life” and “work” on the same team instead of pitting them against each other.
Shamari Walker: You’ve hit rock bottom? Use those rocks to build up.
As entrepreneurs, we tend to focus on the big picture.
Garrett Mintz: Here’s how we’re using AI to help us set SMART goals
The reason AI can be so powerful in this process is the immediacy of the feedback. Behavior change and positive habit formation occur when one’s pattern is disrupted, and the feedback received is immediate.
Tiffany Sauder: 4 things you must get right to win at entrepreneurship
It took us five years to figure out what business we were in, eight more to grow fast and almost crash into oblivion, and five more to rebuild the foundation of the business for sustainable, profitable growth.
Samantha Julka: Let’s help employees take a (mental) load off
One second I might be contemplating my laundry pile and the next taking a deep dive into why sales are down this quarter.
Kim and Todd Saxton: Observing lessons from a 111-year-old failure
What many people don’t realize is that the Titanic was the White Star Line’s solution to a hyper-competitive market—its own form of disruption.
Charlotte Westerhaus-Renfrow: How to balance risks, rewards of transparency
Transparency in the workplace can be a double-edge sword that cuts both ways.
Ilya Rekhter: Proposed tax on Bitcoin mining is bad business
The power consumption for this process is no joke, which is why the proposed 30% tax will effectively force all American-based companies overseas.
Kristen Cooper: Women-owned and women-led companies aren’t the same
A “women-led” company might have several women in charge making important strategic decisions on a daily basis; however, those female leaders don’t have enough equity in the company to control a board/investor-level vote.
Angie Stocklin: How open-book management helped us successfully pivot
Major company transitions take time, and I won’t pretend this rollout was quick and painless, but open-book management soon became an integral part of our company culture and was an additional layer of activating our core values, such as, “Act like an owner.”
Mandy Haskett: Leadership development shouldn’t just focus on leaders
Factors like toxic culture, bottlenecks, a lack of strategic clarity, lack of diversity, or cross-functional conflict act as organizational barriers that stifle your good people’s impact.
Tiffany Sauder: Break your hiring process to make it better
It’s easy for urgency to overpower the realization that hiring is one of the most important things we do as leaders. Going fast and on your gut serves no one.
Mark Caswell: When and how to reorganize the right way
The best (and only) use case for a reorganization is to solve a specific business problem.