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VOICES FROM THE INDUSTRY: One man’s trash is a gold mine for privacy violations

National pharmacy chains such as CVS and Walgreens are not the only ones to experience “dumpster-diving” by investigative reporters. These drugstores were merely the first to be featured in media reports about customers’ personal information being disposed of without being destroyed first, a violation of state and federal privacy laws. Diving in Local reporters have since rummaged through the trash of mortgage brokers, title insurance companies, fitness centers, banks, law firms, hospitals and government organizations. While searching through the trash,…

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Dwindling unemployment trust nears crisis point: Fund that once held $1.6 billion may face insolvency

Indiana’s Unemployment Insurance Trust Fund is running out of money-fast. It opened this decade with $16.6 billion in assets. By the end of last year, it had dwindled to $302 million. And last month, the Indiana Department of Workforce Development said the balance was just $80 million. Though DWD in early May received $300 million in taxes collected from employers, the infusion is only a shortterm fix. By year’s end, the fund is expected to be short on cash again….

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Symphony Bank results keep hitting sour notes: CEO hopes to succeed by taking bank ‘to the people’

Symphony Bank’s palatial branch along East 96th Street-outfitted with a copper roof, towering domed ceiling and heated parking lot-was designed to telegraph wealth and stability. But instead, the $5 million Taj Mahal became the most prominent symbol of the bank’s excesses and one reason the startup has lost money every year since its founding in June 2005. The bank, which has no other branches, has torn through two management teams and piled up annual losses of $2 million or more…

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EYE ON THE PIE: There is no joy in latest county data

Cynthia Cyphon called me for “insights” on the latest county statistics released by the Bureau of Economic Analysis. “So what’s doing with these numbers?” she asked. “I see Hamilton County, the state’s wealthiest county, is not anymore.” I went out on the deck with my lapdog and my laptop. This was going to be a long phone conversation. “Cynthia, get your head around this,” I said. “Per-capita personal income is used widely as an indicator of economic wellbeing. That’s why…

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Commentary: At BMV, obscurity is sign of success

There are professions in which you are never noticed until you screw it up-the center of a football team when he snaps the ball over the quarterback’s head, the business assistant when he or she brings the wrong set of papers to the closing, and the bus driver who-after 20 years of safe driving-rear-ends the rock star’s limousine. Included in this list is the CEO of the Indiana Bureau of Motor Vehicles. Do you remember Joel Silverman, former commissioner of…

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Criminal charges possible in Premier blowup: Bankruptcy puts slew of creditors’ lawsuits on hold

Authorities are considering pursuing criminal charges against Christopher P. White and other executives at Premier Properties USA Inc. in connection with deepening troubles at the local development firm, sources familiar with the matter said. Possible charges include check fraud and criminal mischief stemming from a $500,000 bad check White deposited into an account with The National Bank of Indianapolis in January. Accusations also are flying over whether White and Premier paid payroll taxes and properly credited employee 401(k) and health…

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A life of hard work, from the farm to the House: Thompson, who has three business degrees, wants to give boost to economically disadvantaged counties

Nearly 30 years ago, former State Sen. Katie Wolf appeared at a “women in politics” conference in Gary. Afterward, Jill Long Thompson, then 25, marched up and asked for advice. Thompson had her sights set on joining the Valparaiso City Council. Wolf offered her phone number. She soon found Thompson waiting on her doorstep, bursting with questions about how a female Democrat should campaign in a conservative, rural area. “What struck me was her determination to win,” Wolf remembered. “After…

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VOICES FROM THE INDUSTRY: Creating a safety culture can benefit the bottom line

When then-Mayor Rudy Giuliani hired David Gunn to direct the New York City subway system, he knew Gunn would be unorthodox in his approach to fighting crime. While many encouraged Gunn to use traditional lawenforcement tactics, he saw fit to clean up the subway’s crime problem by literally cleaning up the trains. Day after day for six years, the graffiti artists painted their “art” on the sides of the trains, and day after day Gunn had the graffiti cleaned off…

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Docs dip toes into computerized records: Electronic systems are the future, but high costs slow adoption rate

Ask Cathy Molchan the cost of installing the electronic medical record system in a doctor’s office she administers, and she gives a clear, quantified answer: $80,000. Ask her whether the system saves the practice any money, and her answer is less concrete. “It can definitely save money because of the time savings,” said Molchan, practice administrator for Dr. Leo Bonaventura, an infertility specialist at Clarian North Medical Center. “You can actually be focused more on what you need to do,…

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Federal survey of patients puts hospitals to the test: Satisfaction questionnaire ranks criteria ranging from room cleanliness to communication skills of providers

New patient satisfaction scores compiled by the federal government and posted online give consumers more feedback than ever regarding the care hospitals provide. The usefulness of that information is up for debate. On its Hospital Compare Web site, the Centers for Medicare & Medicaid Services tracks technical measures that show how often hospitals provide certain types of care that is recommended for patients treated for various conditions-heart attacks or pneumonia, for instance. Starting late last month, the agency began including…

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One Indiana Square owner sues insurer over storm-damage repairs

The owners of a downtown skyscraper badly damaged in a 2006 storm are suing their insurance company after it halted payments
on a facade-replacement project. The suit, filed April 1, accuses the insurance company of a “bad faith” attempt to avoid
paying for repairs to the 36-story One Indiana Square building at the northeast corner of Pennsylvania and Ohio streets.

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St. V: ERs needed in suburbs: Traditionally unprofitable service could thrive in two growing areas

Building these facilities i n proven “growth markets” such as Boone and Hamilton counties, however, should prove more prosperous, insists St. Vincent CEO Vincent Caponi. A more upscale demographic is the telling factor. Yet, the network of hospitals is not about to abandon its purpose of serving the needy. “That doesn’t mean the poor and underserved aren’t going to be coming to our front door,” Caponi said. “That’s always been part of our mission. We will continue [to], and gladly,…

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Charter schools face long wait for county funding: State, local money based on outdated mechanism

The property tax reform plan recently signed into law by Gov. Mitch Daniels is expected to provide relief-eventually-for most homeowners. Unfortunately, the tax crisis wasn’t fixed fast enough for charter schools. Because property taxes haven’t been calculated yet this year, schools didn’t get funding advances from Marion County, something 15 of the county’s 21 charter schools needed last year. At least one school-Irvington Community Academy-has received help from the Greater Educational Opportunities Foundation in getting an emergency bridge loan of…

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VOICES FROM THE INDUSTRY: New architecture contracts bring interesting changes

Change. While it is a buzz word that some political candidates throw around like candy, the construction industry is bracing for an important and imminent change of their own. The American Institute of Architects has produced standard contract forms for the construction industry for more than 100 years. Regardless of your perspective on such forms, the AIA forms still are the most commonly used standard forms in the industry. The AIA released their updated and revised set of contract forms…

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Charities are feeling pain of gas price spike: Groups scrambling for volunteers, dollars to beef up transportation

With gas prices on the rise-and expected to reach $4 a gallon this summer-local not-for-profits are losing volunteers and throwing money at skyrocketing transportation budgets. Indianapolis Meals on Wheels Inc. Executive Director Barb Morris is used to fielding calls from reporters whenever gas prices fluctuate. In the past, she quashed their theory that high prices at the pump drove away volunteers. Not now, though. “If you’d asked me four or five months ago, I would have said, ‘Absolutely not,'” Morris…

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Free-lancing turns into big-time marketing: Mom-and-pop ExaroMed now growing fat with large drug and device clients from across the country

Most free-lance writers eke out a living. The most fortunate live comfortable lives. But Mindy Mascaro turned her freelance writing business into a thriving company. Carmel-based ExaroMed LLC is now producing sales and marketing content for the like of Roche Diagnostics, Eli Lilly and Co. and Amgen Inc. It has also served smaller life sciences companies such as Indigo BioSciences Inc. and Cheetah Medical Inc. The company has zoomed from six employees to 20 in the last year. It’s already…

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Legislators tackle range of business-related measures:

Property tax reform took center stage during the just-completed session of the Indiana General Assembly. But lawmakers also grappled with a host of other measures with business implications. A roundup appears below. ILLEGAL IMMIGRATION ENFORCEMENT One of the session’s most divisive issues-whether to penalize companies that hire illegal immigrants-died during the waning hours. Under the legislation, introduced by Sen. Mike Delph, R-Carmel, companies could have had their business licenses suspended, or revoked after three instances. The Senate and House passed…

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STATEHOUSE DISPATCH: Lawmakers left lots of touchy issues for waning days

As we prepared this column at midweek, there still was no certainty about a property tax relief and reform package resulting from the regular session, set to adjourn sine die March 14. While some lawmakers were proclaiming no hope of enacting a package before time expired in the regular session, others were seeing movement toward a plan that was structured largely along the lines of the original package offered by Gov. Mitch Daniels. Democrats altered strategy as the scheduled adjournment…

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Anthem pitching new wellness program to employers: Insurer rolls out 360* Health program in Indiana

* Health program in Indiana To Randy Reichmann, warning workers about unhealthy lifestyles was nothing new. But it took just four words for a new wellness program from Anthem Blue Cross and Blue Shield to grab his attention: free gym membership-citywide. “You can’t just say, that’s bad for you. You have to say what you’re going to do that’s good for you,” said Reichmann, president of the Indianapolis region for Old National Bank. The Evansville-based bank is the first Indiana employer…

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BEHIND THE NEWS: With benefit of hindsight, some sales look savvy

S o m e t i m e s , being a good businessperson means knowing when to get out of the business. That truism comes to mind because of the recent carnage in banking. Shareholders in First Indiana Corp., it turns out, cashed in at the right time, as did investors in privately held Union Federal Bank and its parent, Waterfield Mortgage Corp. Last July, just before the subprime mortgage crisis threw credit markets into disarray, the board of…

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