Articles

Santiago Jaramillo: How Crew Carwash excels at customer service

Employees at Crew are not only encouraged to use their best judgment; they’re praised for it. Recognition is a crucial part of the company culture, and managers frequently recognize team members via meeting shout-outs, mobile push notifications and personal interactions.

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Mike Smith: If we can put a man on the moon, we can beat poverty

Of course, poverty is everywhere, but it is worse in Indianapolis than in most major metro areas. Our general poverty rate of 20.8 percent and our child poverty rate of 31.9 percent are both well above national averages, and we are one of the 10 worst cities in America when it comes to economic mobility.

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Chris Watts: John McCain, Bob Dole and the soul of Indiana’s GOP

John McCain and Bob Dole both put national interest over political expediency: country first, to crib McCain’s 2008 slogan. If we defined a “Dole/McCain Republican,” he or she would be a traditional conservative with a streak of pragmatism, a willingness to compromise and an appreciation for bipartisanship.

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