How hotel satisfaction promises have led to more discontent
Some hospitality experts say that promise—a 100% refund if customers weren’t 100% happy—might’ve made things worse for both the customers and the hotels.
Some hospitality experts say that promise—a 100% refund if customers weren’t 100% happy—might’ve made things worse for both the customers and the hotels.
Two alcoholic beverages, Sun King’s Caramel Corn beer & Hi and Mighty’s Lemon ShakeUp, will join the roster of menu items.
The $6 million upgrade of the Eiteljorg’ second floor exhibition space focuses on themes of Relation, Continuation and Innovation.
City tourism officials said the venue could be a boon for new sporting events—something team owner Ersal Ozdemir indicated he’s hopeful will the the case.
Indianapolis artist Tasha Beckwith is set to paint a mural to celebrate the legacy of entrepreneur Madam C.J. Walker, who built a hair-care product empire and became known as the “first self-made female millionaire” in the United States.
Jules Muck, known for her “Muck Rock” tag, painted at the Indy Walls art center in Sacred Heart and at Fling Bungee Fitness in Noblesville.
Tourism officials are introducing a campaign they hope will set the stage for a significant funding increase from the General Assembly next year.
Consumers likely have a lot of pent-up demand after more than two years of the pandemic. But they’re also facing some significant financial headwinds because of the highest inflation in decades. And COVID-19 remains a looming presence.
Eight new episodes of “Music in Transit” will promote the under-construction Purple Line as well as Indiana musicians.
A new marketing campaign from Visit Indiana and the Indiana Destination Development Corp. aims to recruit businesses, communities and destinations to help tell Indiana’s story.
Another national headliner and seven Indiana artists have joined the All IN Festival roster, while the Indiana State Fair has added Trace Adkins and other acts to the free-concert lineup.
In 2015, Newfields ended its free admission policy by instituting an $18 fee. On July 1, that price will increase to $20 per visitor.
In an apology posted to its website, the museum said that, although serving the watermelon salad was based on staff members’ family traditions, it acknowledges “the negative impact that stereotypes have on Black communities.”
The study will guide future entertainment, group and sports tourism-related capital investments, identify job-training needs and try to discover ways to increase tourism’s economic impact for Hamilton County over the next decade.
The Indiana State Fair announced five concerts Wednesday, including appearances by country singer Carly Pearce and the Turtles.
U.S. airlines canceled more than 2,800 flights from Thursday through Monday, or about 2% of their schedules, according to tracking service FlightAware.
Al Carroll will be IndyHub’s next president and CEO, the organization announced Tuesday. The not-for-profit is a connector for young professional Indianapolis residents and newcomers.
Race organizers said the estimated crowd topped 325,000, which they believe makes the race the most-attended single-day sporting event in the world since the COVID-19 pandemic began.
The Indiana Economic Development Corp., which focuses on bringing new business to the state, originally planned to host the Indiana Global Economic Summit in 2020 before the pandemic curtailed travel and meetings.
Roger Penske will at last be able to open the Indianapolis Motor Speedway to a capacity crowd this Sunday for his first true Indianapolis 500 since buying the property in 2020.